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Can't open Bitlocker encrypted files since upgrade to 1809
Self built PC.,
O/S Windows 10 Pro Version 1809 (Build 17763.475)
Processor Intel i7 8700K
Memory 32GB DDR4 2400 Dual
Motherboard Gygabytes AORUS Z370 Gaming K3 Revision # Rev 1.0
Graphics card ASUS GeForce GTX 1070 Turbo 8GB From aria pc 02/06/2018
Since upgrading from Windows 10 Version 1803 (Build 17134.345)
to version 1809 (Build 17763.475) I can no longer access Microsoft Office 2003 Word files encrypted through Bitlocker. Either Bitlocker, or the system, doesn’t recognise either password or Recovery key; I’m being told they’re wrong, despite me knowing both are correct. I upgraded several months ago, but only recently discovered the problem. As I say, it pertains to files, and, so far, I’ve only found answers to Bitlocker problems on drives? I also downloaded a program that claimed it could solve this very problem, but the first thing it asked for was the password or recovery key, which, when entered, the program said was incorrect? Anyhow, if anyone can shed some light on this for me, I will be very grateful.
Geoff Emm