CI.dll problem, maybe boot sector problem

Can one of you folks take a look at this thread:

BSOD IRQL_NOT_LESS_OR_EQUAL 0x0000000a especially during shutdown

It has a problem with CI.dll which is often caused by a boot sector virus. TDSSKiller from Kaspersky can fix it if that is the cause but I'm leery of recommencing it as I am not a virus removal expert. Also the OP does not have a Boot critical file corrupt problem (yet).

Sample of one thread I found (Win 7):

The problem is a virus in the HDD Master Boot Record. My yet-excellent antivirus NOD32 was unable to cure the problem when the incident happened. It just reported it, but did not clean it.

The solution, in my case, was a virus remover found at Kapersky's. See :
http://support.kaspersky.com/viruses...?qid=208280684

Ztruker said:

Can one of you folks take a look at this thread:

BSOD IRQL_NOT_LESS_OR_EQUAL 0x0000000a especially during shutdown

It has a problem with CI.dll which is often caused by a boot sector virus. TDSSKiller from Kaspersky can fix it if that is the cause but I'm leery of recommencing it as I am not a virus removal expert. Also the OP does not have a Boot critical file corrupt problem (yet).

Sample of one thread I found (Win 7):

The problem is a virus in the HDD Master Boot Record. My yet-excellent antivirus NOD32 was unable to cure the problem when the incident happened. It just reported it, but did not clean it.

The solution, in my case, was a virus remover found at Kapersky's. See :
http://support.kaspersky.com/viruses...?qid=208280684

Hi.
Samuria is right - theoretically, with Secure Boot enabled, it should not boot, but you never know...if this is a W7 upgrade to W10, it's quite possible Secure Boot/UEFI is not running on it.
I would suggest the OP run a few programs to see if anything turns up:

Rootkit Remover Bitdefender Labs

Anti-Rootkit Scanner | Free Rootkit Detection and Removal Tool | Sophos Virus Protection


and the Kaspersky TDSS Killer you mentioned (which is very good).

Since Bitdefender can run without a reboot, or need of Safe Mode, I'd start with that one.

Another option is to boot to Kyhi's Rescue Media, connect to the internet, open Malwarebytes, update the virus definitions, and run a scan on the OS drive that way. He'll have to manually check the box to scan for rootkits, as it's unchecked by default.

Hope that helps.

EDIT: Also could try ADWCleaner
AdwCleaner - Free Adware Cleaner & Removal Tool | Malwarebytes

But a lot of what I am reading on the 0xA bugcheck is driver and BIOS related, meaning updates are needed.

I was hoping one of you folk could work with him rather than relaying stuff through me. I can work that way if necessary.

Ztruker said:

I was hoping one of you folk could work with him rather than relaying stuff through me. I can work that way if necessary.

Oh sorry. I can re-post that in the thread. Sorry I can't read the Collector logs - not setup to do that.

simrick, I passed on your suggestions. If you have any more post direct would be great.

Ztruker said:

simrick, I passed on your suggestions. If you have any more post direct would be great.

Oh sorry - we are cross-posting!
Happy New Year!!!

Yup, but your post is better. I'll remove mine, thanks.