MalwareBytes Detects Safe File All the Time.. What to do?

  1. yahanna's Avatar
    Posts : 482
    10
       #1

    MalwareBytes Detects Safe File All the Time.. What to do?


    I got firefox installed. When i run Malwarebytes it identifies and quarantines 'pref.js' in the firefox directory. But its supposed to be a needed and safe file which is part of firefox. After its quarantined and I run Malwarebytes again, it detects it again! Why is this happening and what do i do about this?
      My Computer

  2. Bastet's Avatar
    Posts : 1,716
    Windows 10 Pro 64bit
       #2

    The file is probably being recreated, you can set the file to be ignored.
    https://support.malwarebytes.com/docs/DOC-1130
    You can always post on the MB forum to confirm the false positive & if confirmed they’ll Correct it.
      My Computer

  3. CountMike's Avatar
    Posts : 18,356
    W10+Developer Insider + Linux
       #3

    yahanna said:
    I got firefox installed. When i run Malwarebytes it identifies and quarantines 'pref.js' in the firefox directory. But its supposed to be a needed and safe file which is part of firefox. After its quarantined and I run Malwarebytes again, it detects it again! Why is this happening and what do i do about this?
    Same here, I finally excluded it and it's not showing now. It seems to be part of FF and does get recreated every time. Now there's quite a few of them with different numbers:
    MalwareBytes Detects Safe File All the Time.. What to do?-image.png
      My Computers


 

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