Suspicious or Not?

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  1. Posts : 81
    Win 10-64
       #1

    Suspicious or Not?


    Received the following from deleted upon advice. Thanks

    "We recently received a request to recover your Microsoft account **REMOVED**. Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.
    Please submit a new account verification form
    At this point, your best option is to submit a new form with as much accurate information as you can gather. The more information you can include in the form, the better the chance you’ll have of regaining access to your account. We’ve included a few tips below to help you fill out the form as completely and accurately as possible.
    > Submit a new form
    Helpful tips for filling out another form:

    • Answer as many questions as you can.
    • Use the information you provided when you created the account, or last updated it.
    • Submit the form from a computer you frequently use.
    • You will be asked to list recently used email addresses and the subject lines from recent emails. Ask for help from family members, friends, or business contacts to confirm their email addresses and tell you the subject lines of the last three emails they sent you.
    • Make sure to use the correct domain for your account, such as hotmail.com, live.com, or outlook.com. Keep in mind that your email address may be country specific. For example, if you created your account in Sweden, your domain would be “hotmail.co.se” rather than “hotmail.com”.

    Ready?
    > Submit a new form
    Thank you,
    Microsoft Support Team
    Microsoft Corporation
    One Microsoft Way
    Redmond, WA 98052
    USA

    Account recovery request **REMOVED** is now closed. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. Microsoft respects your privacy. To learn more, please read our Privacy Statement."

    Has anyone else received similar as I do not think that Microsoft requires such info/confirmations?













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    Last edited by ess1; 13 Aug 2018 at 06:16.
      My Computers


  2. Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Open a new Microsoft chat or call Microsoft > ask them to send to you an email > respond
    https://support.microsoft.com/en-us/contactus/
    That should fix the problems.
    Sign on to microsoftanswers.com or TechNet with a user id and password which should confirm that you account is working properly.
      My Computer


  3. Posts : 5,451
    Windows 11 Home
       #3

    Someone tried/tries to hack your account and failed. Just ignore it and do not click on any links within it.
      My Computer


  4. Posts : 56,823
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #4

    @ess1

    Hello, ess1

    Please edit your first post to remove/hide your email address. Try not to post personal or sensitive information on the Forum.

    Thanks......
    @Brink
      My Computers


  5. Posts : 84
    Windows 10 Home x64
       #5

    @f14tomcat - Good advice.

    @ess1 - If you haven't requested support from Microsoft for help with your email account, as @TairikuOkami suggested, whoever sent you the email are just spear phishing for your account's login details. At this point, they only have your email address. You can simply proceed to block the sender's email address and delete that email.
    Last edited by PrivacyFreak; 11 Aug 2018 at 10:22.
      My Computer


  6. Posts : 822
    Microsoft Windows 10 Pro 64-bit
       #6

    My guess is it did come from Microsoft, All the links belong to Microsoft.

    As some one else suggested it looks like someone tried to take over your account and failed.

    EDIT:

    If you want to check where the failed logons were tried check this page


    https://support.microsoft.com/en-ca/...-activity-page


    The recent activity page shows info about when and where you've used your Microsoft account within the last 30 days. This includes any time that you signed in to your account, whether you used a web browser, your phone, an email app, a third-party app, or another method. See your recent activity.
      My Computer


  7. Posts : 822
    Microsoft Windows 10 Pro 64-bit
       #7

    Wow just checked my account, Someone has been busy.

    I'm in Canada and it looks like I'm getting bombarded

    Suspicious or Not?-ms-live-hacker.png
      My Computer


  8. Posts : 91
    Windows 10
       #8

    @sml156, I just looked at one of my accounts (a hotmail account I use for message boards), and I have a few unsuccessful sync attempts from foreign countries as well.

    Hmmm...
      My Computer


  9. Posts : 1,345
    Windows 10 Pro 64-bit
       #9

    @ess1 I would follow zbooks advice in post #2.
    I would also ask Microsoft if you can forward them what you received or where you can report it.

    As far as I know, Microsoft will never contact someone unannounced: maybe someone doing business with them I suppose could be a possibility.

    I wouldn't take that message lightly. Run your security programs. Save your data. Create a system image backup once you know the computer is clean.
    --- Your mention of "unsuccessful sync attempts from foreign countries" more than intrigues me.
    --- One of my friends noticed something like that back in Sept 2016
    --- I don't know the details because I wasn't there and wasn't aware of why he called a help line because his computer wasn't running right
    --- Well that was the beginning of the end: ransomware.
    --- I'm not saying you will be hit by ransomware, but please ensure your computer is clean, well-maintained & secure.

    EDIT: Check this out
    FBI Official Explains What To Do In A Ransomware Attack
    FBI Official Explains What To Do In A Ransomware Attack
    One of the sentences shows
    “PhishMe research found that 93% of phishing emails now contain some variant of ransomware”
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  10. Posts : 11,247
    Windows / Linux : Arch Linux
       #10

    Smiley1 said:
    @sml156, I just looked at one of my accounts (a hotmail account I use for message boards), and I have a few unsuccessful sync attempts from foreign countries as well.

    Hmmm...


    Hi there
    @ess1
    @Smiley1

    and other interested parties.

    IMO things like Hotmail / other public type email servers are an open invitation to serious spammers / hackers etc.

    It's worth - if your ISP doesn't give you an individual email account to buy a domain -- these can cost as little as 2 USD a year and they all have email capability giving you a unique reasonably secure email address of the form youraccount@yourdomain.xxx where the .xxx can be .com or whatever.

    These will also work for sending mail wherever you are with things like outlook / thunderbird etc.

    You don't need to build web sites or do e-commerce on these so you can get the cheapest options -- probably as low as 2 USD a year -- IMO well worth it for a reasonably secure email address.

    sites such as godaddy or 101domains manage domains - there are loads of providers.

    Cheers
    jimbo
      My Computer


 

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