Windows 10: Bogus "Microsoft" Telephone calls

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  1. f14tomcat's Avatar
    Posts : 36,976
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       05 Jul 2018 #11

    Access Denied said: View Post
    The mobile spam calls have gotten real bad over the last year. They have been using local numbers to make it appear as if someone in town is calling. You answer... and then it is some bull *** about your warranty or some other BS.
    Usually a duct cleaning service......
      My ComputersSystem Spec

  2.    05 Jul 2018 #12

    Microsoft does have this warning on their website and has for a long time. But unfortunately the people who are most likely to be conned are also the least likely to have seen it. Even if the warning was featured prominently on the Microsoft website few of these people would see it. Many are not even aware that the Windows OS is a product of Microsoft. In the many such calls I have received the caller claims to be from "Windows", not Microsoft.
      My ComputerSystem Spec

  3.    05 Jul 2018 #13

    I blocked all calls that I do not recognize the phone number calling but now my memory is full. Microsoft will NEVER call you without you contacting them first.
      My ComputerSystem Spec

  4.    05 Jul 2018 #14

    LMiller7 said: View Post
    In the many such calls I have received the caller claims to be from "Windows", not Microsoft.
    Probably a technically advanced 'Windows cleaner' touting for business...
      My ComputerSystem Spec

  5. essenbe's Avatar
    Posts : 11,341
    Windows 10 Pro and Windows 10 Pro Insider
       05 Jul 2018 #15

    f14tomcat said: View Post
    Usually a duct cleaning service......
    I wouldn't know, I never answer them. If we don't recognize the number, we don't answer. My home phone is different. I get calls from "Windows" all the time. Sometimes I just aggravate them until they hang up on me.
      My ComputersSystem Spec

  6.    05 Jul 2018 #16

    I agree - the calls are out of control. I've changed my answering message on all my numbers "If you don't leave a message, your number will be automatically blocked." And then I block each and every one of them. But they spoof their caller ID, so it's difficult to block everything.
      My ComputerSystem Spec

  7. Borg 386's Avatar
    Posts : 21,543
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       05 Jul 2018 #17

    Answering those calls or even letting the answering machine get it just confirms that there is a person at that number.

    MS will never call you about licensing, infections, etc.

    I downloaded the sound of a fax machine connecting. When I get a number from out of state or something I don't recognize, I pick up the phone & play that (I keep the MP3 file of that sound on my desktop for just that purpose).

    The machine that dials those calls will usually recognize that sound & list the phone number as a fax number & take it off the list. Since I started doing this, our spam calls have dropped by about 70%.

    The "do not call" list has done no good & there are too many loopholes for companies to use.
      My ComputerSystem Spec

  8.    05 Jul 2018 #18

    Borg 386 said: View Post
    Answering those calls or even letting the answering machine get it just confirms that there is a person at that number.

    MS will never call you about licensing, infections, etc.

    I downloaded the sound of a fax machine connecting. When I get a number from out of state or something I don't recognize, I pick up the phone & play that (I keep the MP3 file of that sound on my desktop for just that purpose).

    The machine that dials those calls will usually recognize that sound & list the phone number as a fax number & take it off the list. Since I started doing this, our spam calls have dropped by about 70%.

    The "do not call" list has done no good & there are too many loopholes for companies to use.
    DOCTOR! They have FAX SPAMMERS. So now, your number gets sold to a fax spamhaus, and you still get calls!
      My ComputerSystem Spec

  9. Borg 386's Avatar
    Posts : 21,543
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       05 Jul 2018 #19

    simrick said: View Post
    DOCTOR! They have FAX SPAMMERS. So now, your number gets sold to a fax spamhaus, and you still get calls!
    Yeah I know, & since this isn't actually a fax line, it'll try to send with no results. Another dead end.

    All I know is we used to get 6 - 10 calls a day, since I started doing this, it's dropped to maybe 1 or 2.

    Either that or you can d/l a dial-up connection.
      My ComputerSystem Spec

  10.    06 Jul 2018 #20

    When you answer just say you are Inspector Homes from the anti-fraud squad. Tell them they are breaking the law and request their name and address. Also say their phone has been located and the police are on their way to arrest them.

    Another tactic is just to ask them to wait a while while you attend to something. Then just leave them hanging there costing them a phone call and wasting their time when they could be phoning someone else.
      My ComputersSystem Spec


 
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