Windows 10: Major problem Solved

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  1.    1 Week Ago #1

    Major problem


    amazon says I have been hacked by North Korea they say only micro soft can fix and they want 500 dollars what can I do please help me
      My ComputerSystem Spec


  2. Posts : 33,682
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       1 Week Ago #2

    Ben Daniels said: View Post
    amazon says I have been hacked by North Korea they say only micro soft can fix and they want 500 dollars what can I do please help me
    We do not discuss hacking on Tenforums.
      My ComputersSystem Spec


  3. Posts : 2,715
    17134.112 Pro 17134.112 Home
       1 Week Ago #3

    Sounds like a scam, did you contact 'amazon' using a link in a search engine? Only use the Amazon contact info in your account...
      My ComputerSystem Spec

  4.    1 Week Ago #4

    major problem


    I was kinda thinking the same thing
      My ComputerSystem Spec


  5. Posts : 29,982
    64-bit Windows 10 Pro build 17692
       1 Week Ago #5

    f14tomcat said: View Post
    We do not discuss hacking on Tenforums.
    He's asking for help from being hacked instead.
      My ComputersSystem Spec


  6. Posts : 33,682
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       1 Week Ago #6

    Brink said: View Post
    He's asking for help from being hacked instead.
    Apologies. I did not read it that way. My mistake.
      My ComputersSystem Spec


  7. Posts : 639
    Windows 10 Home x64 Version 1803 (OS Build 17134.112)
       1 Week Ago #7

    First contact Amazon via some phone number or link other than what's in the notice you've received. Most likely a scam in progress there.
      My ComputersSystem Spec

  •    6 Days Ago #8

    Ben Daniels said: View Post
    amazon says I have been hacked by North Korea they say only micro soft can fix and they want 500 dollars what can I do please help me
    Pretty obvious scam (by scum) attempt, they would not ask for money to "fix" but suspend account until it's resolved. Call Amazon and see with them. In mean time change passwords to account.
      My ComputersSystem Spec


  • Posts : 2,776
    W10 Pro + W10 Preview
       6 Days Ago #9

    CountMike said: View Post
    Pretty obvious scam (by scum) attempt, they would not ask for money to "fix" but suspend account until it's resolved. Call Amazon and see with them. In mean time change passwords to account.
    As they have managed to infiltrate his computer would it not be wiser to change his computer password or his e-mail password...depending on how the demand message was received.....before considering changing Amazon account password.
      My ComputersSystem Spec


  • Posts : 20,276
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       5 Days Ago #10

    More-then-likely a scam. MS does not contact people if they have a virus. I doubt that Amazon would do it either.

    If you have doubts, call Amazon, not from any number listed on the pop-up, but the number found on their valid web page. Have the information ready so that you can report the origin E addy.

    Same goes for phone calls informing you that your Windows license is about to expire, your system is infected, etc. Those are all attempts to get you to pay for a service not needed.

    Be aware that for these "services" offered, they will insist, in most instances, a remote connection to your PC. This gives them the opportunity to leave some back door Trojans or viruses, not to mention they could go through your files & mine your personal data, passwords, bank account info, etc.

    One case scenario, which I have seen recently fixing someones PC, if you decline to pay, they will leave a BIOS password on the system. Next time you reboot you will be greeted with a screen stating enter the password & a number to call. The one I worked on demanded $300 to fix the problem.
      My ComputerSystem Spec


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