Major problem

Ben Daniels said:

amazon says I have been hacked by North Korea they say only micro soft can fix and they want 500 dollars what can I do please help me

We do not discuss hacking on Tenforums.

Sounds like a scam, did you contact 'amazon' using a link in a search engine? Only use the Amazon contact info in your account...

f14tomcat said:

We do not discuss hacking on Tenforums.

He's asking for help from being hacked instead.

Brink said:

He's asking for help from being hacked instead.

Apologies. I did not read it that way. My mistake.

First contact Amazon via some phone number or link other than what's in the notice you've received. Most likely a scam in progress there.

Ben Daniels said:

amazon says I have been hacked by North Korea they say only micro soft can fix and they want 500 dollars what can I do please help me

Pretty obvious scam (by scum) attempt, they would not ask for money to "fix" but suspend account until it's resolved. Call Amazon and see with them. In mean time change passwords to account.

CountMike said:

Pretty obvious scam (by scum) attempt, they would not ask for money to "fix" but suspend account until it's resolved. Call Amazon and see with them. In mean time change passwords to account.

As they have managed to infiltrate his computer would it not be wiser to change his computer password or his e-mail password...depending on how the demand message was received.....before considering changing Amazon account password.

More-then-likely a scam. MS does not contact people if they have a virus. I doubt that Amazon would do it either.

If you have doubts, call Amazon, not from any number listed on the pop-up, but the number found on their valid web page. Have the information ready so that you can report the origin E addy.

Same goes for phone calls informing you that your Windows license is about to expire, your system is infected, etc. Those are all attempts to get you to pay for a service not needed.

Be aware that for these "services" offered, they will insist, in most instances, a remote connection to your PC. This gives them the opportunity to leave some back door Trojans or viruses, not to mention they could go through your files & mine your personal data, passwords, bank account info, etc.

One case scenario, which I have seen recently fixing someones PC, if you decline to pay, they will leave a BIOS password on the system. Next time you reboot you will be greeted with a screen stating enter the password & a number to call. The one I worked on demanded $300 to fix the problem.