Windows 10: BitLocker: Can't use Recovery Key or Password

  1.    08 May 2018 #1

    BitLocker: Can't use Recovery Key or Password


    A friend using Win 10 Pro emailed me saying

    "Iíve managed to lock myself out of my data drive having encrypted it with bit locker. Now it does not recognise my password and will not let me type in the Recovery key (cannot get letters to type in)".

    He has a C drive for OS and Applications, and D for data. As I don't use BitLocker, I don't have any solutions and Googling doesn't seem to help much.

    Would he be able to access his data drive if he resets his PC?
      My ComputerSystem Spec

  2.    08 May 2018 #2

    No resetting the PC will not help. Sorry to say it but that is the whole point.

    If he remembers the recovery key he can unlock it with manage-bde fro; powershell - for example
    Code:
    manage-bde Ėunlock D: -recoverypassword 111111-222222-333333-444444-555555-666666-777777-888888
      My ComputerSystem Spec

  3.    08 May 2018 #3

    What I suspected. I'll suggest the Power Shell method and see what happens. Thanks.
      My ComputerSystem Spec


 

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