New
#1
Heavily Infected by svchost.exe and Poweliks.
Hello
I recently allowed my cousin to do some work on my personal computer and when I received it back Chrome suddenly closed on the aspect of anything incriminating of a virus removal. Also, looking at task manager shows a unnamed task that is under Windows Processes, that is taking around 60% of the CPU of my computer.
It claims to be Service Host, or svchost.exe however its not located in system32 so I'm pretty sure it's a virus in disguise.
I ran multiple anti-virus programs, Malwarebytes detected over 500 threats. They were mostly cleaned, however it does not detect Poweliks. I have tried using ESETPoweliks cleaner which just closes on opening, I have also tried symantic's program which just results in Poweliks not being found.
Also, my computer cannot reboot, it crashes when it restarts, with a critcal error/BSOD, I have attached the files as well.MSI-13_04_2018_234402_70.zip
So, I am truly stumped. I don't know what else to do. If this is a different virus or anything. Also, I hope I posted this in the right place. :)
Thanks for any help.