1.    31 Jul 2015 #1
    Join Date : Jul 2015
    Surrey, BC, Canada
    Posts : 23
    Windows 10 Pro 64-bit

    How do I remove this malware? (Software Bundler)


    Oh god... What have I downloaded... There is a malware on my computer that BitDefender and Windows Defender are trying to remove, but they won't go. In C:\Windows\Temp there are temporary files that are detected as malware, but I can't delete them. When I try removing them with the antivirus they just come back. I looked in task manager and Programs and Features for suspicious items, but nothing found. I keep on getting spammed with Malware Detected from Windows Defender, and the antivirus is driving the CPU and Disk crazy. Can someone please help? I really don't want to wipe anything out...
      My ComputerSystem Spec
  2.    31 Jul 2015 #2
    Join Date : Jul 2015
    Posts : 897
    Windows 10 Home x64

    Try Googling for AdwCleaner, ZHPCleaner and Malware Bytes Anti Malware. Use these. You could also try downloading some LiveCD from any AV vendor and check your PC from there (booting from it).
      My ComputerSystem Spec
  3.    31 Jul 2015 #3
    Join Date : Jul 2015
    Drexel Hill, Pennsylvania
    Posts : 31
    Windows 8.1 pro, Windows 10 Pro

    Have you tried running your AV in safemode? If you haven't I highly recommend you try this before you download anything else. To get into safe mode goto start, click run, type msconfig,press enter, in the general tab of the applet that opened select Diagnostic start up. restart the machine and you'll be in safe mode. Do this in reverse order to return to normal start up.
      My ComputerSystem Spec
  4.    01 Aug 2015 #4
    Join Date : Feb 2015
    Posts : 197
    Windows 10 Pro

    Quote Originally Posted by eLPuSHeR View Post
    Try Googling for AdwCleaner, ZHPCleaner and Malware Bytes Anti Malware. Use these. You could also try downloading some LiveCD from any AV vendor and check your PC from there (booting from it).
    I use Adwcleaner only download it from bleepingcomputer.com. (trust site)
      My ComputerSystem Spec
  5.    03 Aug 2015 #5
    Join Date : Jul 2015
    Surrey, BC, Canada
    Posts : 23
    Windows 10 Pro 64-bit
    Thread Starter

    Thanks everyone. At first, I was hesitant to download anything, but when searching for "files can't be deleted", the best recommendation was to use Unlocker. I used Unlocker to delete everything in C:/Windows/Temp, and that stopped the antiviruses from going insane. Bitdefender had over 100 event notifications...
      My ComputerSystem Spec
  6.    03 Aug 2015 #6
    Join Date : Jul 2015
    Drexel Hill, Pennsylvania
    Posts : 31
    Windows 8.1 pro, Windows 10 Pro

    Quote Originally Posted by themaster402 View Post
    Thanks everyone. At first, I was hesitant to download anything, but when searching for "files can't be deleted", the best recommendation was to use Unlocker. I used Unlocker to delete everything in C:/Windows/Temp, and that stopped the antiviruses from going insane. Bitdefender had over 100 event notifications...

    Viruses don't only reside in the temp folder , I would still run a comprehensive scan with your AV program of choice. There may be some infections that spread from the temp folder into the system itself, also most Viruses will make registry key changes as well as firewall changes . I would check the exceptions to make sure you recognize everything. CCleaner also has a remove programs option that will remove those pesky " these files cannot be removed" instances. Hopefully your actions have cleaned your system , but figured I would chime in as I have seen Viruses invade the entire network from 1 infection.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Latest Version of Malwarebytes
Latest Version of Malwarebytes Released WHQL Version 3.3.1 Release Date: November 2nd 2017 Malwarebytes download page Malwarebytes Trial Download Page Release Notes: Malwarebytes 3.3.1
AntiVirus, Firewalls and System Security
Windows 10 will allow apps to actively scan their content for malware
Source A Guy
Windows 10 News
Solved How do I remove Logitech Webcam Software..
I have an old installation of the Logitech Webcam Software on my PC, which is stubbornly refusing all attempts at removal.. it may be the remains of an earlier installation made under Windows7 and the recent upgrade to Windows10 is possibly...
Software and Apps
Solved Windows Defender claims malware
Just by starting up I.E., Windows defender claims that it is taking action to clean delete malware. I have ran WD, Malwarebytes etc with no problems. Antisuperspyware claims "Trojan agent/gen-downloader" and adware.dealply/variant claims they...
AntiVirus, Firewalls and System Security
Flash zero-day flaw under attack to spread ad malware...
More
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:41.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums