New
#11
Hello!
This small advertisements that pop up in the bottom right on your desktop are called a web notifications. You have probably given accidentally permission to our website softonic.com to send you these kind of notifications. Depending on the browser you use you can easily disable them.
You haven't installed softonic (as there is no such thing) and from your description, this isn't malware either.
So, here's how you can disable the notifications:
Google Chrome (laptop)
To disable Chrome notifications, copy this address chrome://settings/content/notifications and paste it in your browser. This way, you’ll go straight to the “Notifications” section of Chrome Settings.
If you want to stop receiving permission requests for notifications, disable the “Ask before sending (recommended)” option to “Block all.”
Want to block notifications for a specific website? You’ll see that you’ve got two options: “Block” and “Allow.” Under “Allow,” look for the web page you want to stop receiving notifications for, click on the three vertical dots beside it and then select “Block.” It’s that easy!
Google Chrome (cell phone)
Go to “Settings” (by tapping on the three vertical dots in the top right). Press “Web page settings” and then “Notifications.”
If you want to stop receiving permission requests for notifications, disable the “Ask before allowing websites to send notifications (recommended)” option to “Blocked.”
Want to disable specific notifications? Below, you’ll have two options: allowed and blocked notifications. Select one that is allowed and then the “Notifications” option to block it. Easy peasy.
Mozilla Firefox (laptop)
To disable notifications on Firefox, copy this address aboutreferences#content and paste it in your browser to access the “Content” section of Firefox Options. Here you’ll see the “Notifications” subsection.
If you want to stop receiving so many permission requests for notifications and notifications themselves, enable the “Do not disturb me” option.
Want to block notifications for a specific web page? Click on “Select.” A list with all the notifications you’ve allowed or blocked to date will show up. Look for the website you no longer want to receive notifications from and select “Remove site.”
When you go to that page again, it will once again ask for permission to send you notifications (unless you’ve enabled the “Do not disturb me” option). Select that you don’t want to receive notifications. Case closed.
Unfortunately, there’s no easier way to block specific notifications on Firefox.
Mozilla Firefox (cell phone)
For now, there’s only one very basic way to disable notifications for this version of Firefox. You must go to the page that you want to disable notifications for and click on the Control Center (the green lock to the left of the URL).
Then select “Edit site settings.” Tap the white square to “check” it and then press “Clear.” This way, the website will stop sending you notifications unless you go back and give it permission.
Apple Safari
To stop receiving notifications for a web page, go to “Preferences” and then click on “Notifications.” Look for the website on the list and select “Block.”
If you want to stop receiving permission requests for notifications, don’t leave the “Notifications” section; simply uncheck the box “Allow websites to ask for permission to send push notifications.”
If none of these solutions work please send us a short email at support@support.softonic.com and we'll help you.