Windows 10: What The @#$#%#^% Is Going On With Malwarebytes Solved

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  1. Posts : 410
    Win 10 pro Upgraded from 8.1
       27 Jan 2018 #11

    Yes, it hit me this morning all three computers that were turned on. I just black Screened forcing me to use a hard shutdown. On restart, Mbam was disabled and could not connect to the server. I ran a full Norton scan which found nothing.
    What I did was just restore a C:\ partition on all three computers. Everything is fine for now at this point.
    I would say this hit me at around 11:00 Central by 13:00 I have restored all three computers with images backed up yesterday and now have no issues
      My ComputersSystem Spec


  2. Posts : 781
    Windows 10 1703 Pro 64
       27 Jan 2018 #12

    Web Protection off caused by a bad update and also caused very high CPU/Memory usage.

    Problem fixed a few minuets ago with update 1.0.3803.

    After getting update you need to quit MB and restart it.

    Jim
      My ComputerSystem Spec

  3.    27 Jan 2018 #13

    lol thought it was just me it was happening to! just look at the memory usage
    Click image for larger version. 

Name:	Screenshot (1).png 
Views:	12 
Size:	129.3 KB 
ID:	174445
      My ComputerSystem Spec


  4. Posts : 577
    Windows 10 Home x64 Version 1709 (OS Build 16299.371)
    Thread Starter
       27 Jan 2018 #14

    Makes you tense up with numbers like that. Just updated to the fix and back to normal. I did have to restart twice to get Web Protection to stay enable.

    Good Luck everyone.
      My ComputersSystem Spec


  5. Posts : 410
    Win 10 pro Upgraded from 8.1
       27 Jan 2018 #15

    Malwarebytes forum just closed the thread to comment on this issue :Web Blocking / RAM Usage Issue". What about all the people that can't get back online to run the update. this is really bad JuJu for MBAM
      My ComputersSystem Spec


  6. Posts : 1,471
    WinX Pro x64 IP current
       27 Jan 2018 #16

    You think that is bad?

    Woke up to this early this morning:

    Click image for larger version. 

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Views:	8 
Size:	2.01 MB 
ID:	174446

    So I forced my system to reboot and then upon logging in, within 1 minute I am at this:

    Click image for larger version. 

Name:	MB 3 RAM usage #1.PNG 
Views:	7 
Size:	53.1 KB 
ID:	174447

    30 seconds later I was at this.

    Click image for larger version. 

Name:	MB 3 RAM usage #2.PNG 
Views:	7 
Size:	52.7 KB 
ID:	174448

    So, I killed MB (just quit, not uninstalled) - and went looking for an answer.

    And one user here, F14tomcat, maybe, reported 53 GB of system RAM used (out of 64)....
      My ComputersSystem Spec

  7.    27 Jan 2018 #17

    It has been fixed maybe someone can upload the fix that other members can't get to??
      My ComputerSystem Spec


  • Posts : 1,471
    WinX Pro x64 IP current
       27 Jan 2018 #18

    It's not a MB version change, it is a component in MB that has been changed.

    You run MB, check for updates, and it should update you to the latest - specifically Update Package 1.0.3803
      My ComputersSystem Spec


  • Posts : 1,471
    WinX Pro x64 IP current
       27 Jan 2018 #19

    Clintlgm said: View Post
    Malwarebytes forum just closed the thread to comment on this issue :Web Blocking / RAM Usage Issue". What about all the people that can't get back online to run the update. this is really bad JuJu for MBAM
    The RAM usage spike is not instantaneous. So, all you have to do is close MB, then restart it, and after is starts, open it and check for updates.

    You can see from my (last two) screenshots that it is going to take several minutes before it gets to a point where I cannot do anything because it is using all my RAM. And once it has been killed, your system reverts to normal operation within a few minutes as well.

    For those unfortunate to get to a situation similar to what was in my first screen shot, a forced reboot will get you back up and running - with the admonishment that you need to either 1) quit MB until you're ready to update, or 2) immediately after logging on, open MB and check for updates - so that you can prevent it from happening again.
      My ComputersSystem Spec


  • Posts : 577
    Windows 10 Home x64 Version 1709 (OS Build 16299.371)
    Thread Starter
       27 Jan 2018 #20

    Josey Wales said: View Post
    It has been fixed maybe someone can upload the fix that other members can't get to??
    I just kicked off MBAM and hit update. It downloaded and required me to perform a restart to make the Web Protection to take.
      My ComputersSystem Spec


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