Attacked by Tech Support Scam Pop-Up Today (01-18-2018)

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  1. Posts : 15,457
    19043.1237
       #31

    If you are using Edge, go to the three dots on top right, click, settings at very bottom, scroll down in middle is Clear Browsing Data, button below, choose what to clear, clear all... :)
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  2. Posts : 16,278
    W10Prox64
       #32

    And flush your DNS cache.

    Admin Command Prompt:
    Code:
    ipconfig /flushdns
    Actually, changing the DNS servers in your NIC(s) to OpenDNS will help prevent you from going to known-bad sites:

    208.67.222.222 and 208.67.220.220 (IPv4)

    2620:0:ccc::2 and 2620:0:ccd::2 (IPv6)
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  3.   My Computer


  4. Posts : 163
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #34

    @simrick @dmholt57

    Actually, changing the DNS servers in your NIC(s) to OpenDNS will help prevent you from going to known-bad sites:

    208.67.222.222 and 208.67.220.220 (IPv4)

    2620:0:ccc::2 and 2620:0:ccd::2 (IPv6)
    I did the FlushDNS, and I entered the DNS figures given above in the ipv4 and ipv6 windows. I also cleared all of the Data from my only Browser, Microsoft Edge.

    The computer entered "64" as what they called the "Subnet Mask."

    If I have any more problems with the Tech Support Scam, I'll post it on this thread and let all of the contributors to the thread know what is happening.

    Thanks again, guys, for all of your help.
      My Computer


  5. Posts : 16,278
    W10Prox64
       #35

    Writer said:
    @simrick @dmholt57
    I did the FlushDNS, and I entered the DNS figures given above in the ipv4 and ipv6 windows. I also cleared all of the Data from my only Browser, Microsoft Edge.

    The computer entered "64" as what they called the "Subnet Mask."

    If I have any more problems with the Tech Support Scam, I'll post it on this thread and let all of the contributors to the thread know what is happening.

    Thanks again, guys, for all of your help.
    Welcome.
    Just FYI: Internet Explorer is on a Windows 10 system as well, and, even if you don't use it, some infections mess with the settings. Need to clear out all browsers and RESET.

    Attacked by Tech Support Scam Pop-Up Today (01-18-2018)-image.png
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  6. Posts : 16,278
    W10Prox64
       #36

    And, just so you know - anyone who has posted in this thread is auto-subscribed, so we know when a new post is made - you don't have to tag anyone. Of course, if one were to unsubscribe......
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  7. Posts : 163
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #37

    OK, I cleared the browsers again. I found Internet Explorer under Windows Accessories and pinned it to my Start Page. I then went to Internet Options Advanced and made sure that "Disable Script Debugging for Internet Explorer" was checked (it was) and then clicked Reset.

    Thanks again for the information.
      My Computer


  8. Posts : 16,278
    W10Prox64
       #38

    Writer said:
    OK, I cleared the browsers again. I found Internet Explorer under Windows Accessories and pinned it to my Start Page. I then went to Internet Options Advanced and made sure that "Disable Script Debugging for Internet Explorer" was checked (it was) and then clicked Reset.

    Thanks again for the information.
    Cheers!
      My Computer


  9. Posts : 2,501
    Win 11 Pro
       #39

    I have a friend bringing over a PC that is infected with the tech support crap. Thanks to this thread I shouldn't have any problems getting rid of it for him. Thanks/Jack
      My Computers


  10. Posts : 163
    Windows 10 Version 1709 as of 01-21-218
    Thread Starter
       #40

    I have a friend bringing over a PC that is infected with the tech support crap. Thanks to this thread I shouldn't have any problems getting rid of it for him. Thanks/Jack
    If you run into any snags, you could start a new thread -- there's plenty of talent here to guide you through problems.
    Last edited by Writer; 20 Jan 2018 at 13:08.
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