1. Join Date : Jun 2015
    Posts : 159
    windows 10
       08 Jul 2015 #1

    Windows Update


    In other previous versions of Windows we could hide updates for programs we didn't want updated. I am using Office 2016 and have removed all pieces of Office 2010 (I think). When I go to Windows Update it shows me Service Pack 2 and about seven other updates to be installed for Office 2010. Of course when it tries to update 2010 it comes back with Error 0x80070643.
    Any clues as to how I can hide or remove these updates
      My System SpecsSystem Spec


  2. Join Date : Sep 2014
    Posts : 2,913
    Windows 10 Pro
       08 Jul 2015 #2

    You're treating the symptom, not curing the problem by trying to disable updates. Fix the actual problem and then you don't have to worry about the updates.

    Use the Office 2010 Manual removal tools.

    Uninstall or remove Office 2010
      My System SpecsSystem Spec


  3. Join Date : Jun 2015
    Sunnyvale, CA
    Posts : 40
    Windows 10 Pro 64-bit
       04 Aug 2015 #3

    I do have Office 2010 and I'm also seeing error 0x80070643 on the Windows update:

    Windows failed to install the following update with error 0x80070643: Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB3001652).

    There have been many attempts to re-install the update, with the same 'net' results.

    Looking up the error message would seem to indicate a problem with .NET

    I'll watch this item for a while before I attempt the fix suggestions - those FIXIT web pages don't always apply to Windows 10.

    EDIT:

    Upon further analysis from an error log I see this:

    Code:
    MSI (s) (8C:E8) [12:27:14:629]: Note: 1: 2205 2:  3: Control 
    MSI (s) (8C:E8) [12:27:14:629]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\WINDOWS\TEMP\Microsoft Visual Studio Tools for Office Runtime 2010 Setup_20150804_122709254-MSI_vc_red.msi.txt'.
    MSI (s) (8C:E8) [12:27:14:629]: Command Line: EXTUI=1 PATCH=r:\c4dad42fb7c08017275edcd7cb\VC_Red_x86\msp_kb2565063.msp CURRENTDIRECTORY=r:\c4dad42fb7c08017275edcd7cb CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=9284 
    MSI (s) (8C:E8) [12:27:14:629]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{461C455E-DA40-49B3-871B-14308CC7CEFF}'.
    MSI (s) (8C:E8) [12:27:14:629]: Product Code passed to Engine.Initialize:           ''
    MSI (s) (8C:E8) [12:27:14:629]: Product Code from property table before transforms: '{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}'
    MSI (s) (8C:E8) [12:27:14:629]: Product Code from property table after transforms:  '{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}'
    MSI (s) (8C:E8) [12:27:14:629]: Product not registered: beginning first-time install
    MSI (s) (8C:E8) [12:27:14:629]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user.
    MSI (s) (8C:E8) [12:27:14:629]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '2'.
    MSI (s) (8C:E8) [12:27:14:629]: Product {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} is admin assigned: LocalSystem owns the publish key.
    MSI (s) (8C:E8) [12:27:14:629]: Product {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} is managed.
    MSI (s) (8C:E8) [12:27:14:629]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (8C:E8) [12:27:14:629]: PROPERTY CHANGE: Adding ProductState property. Its value is '1'.
    MSI (s) (8C:E8) [12:27:14:629]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (8C:E8) [12:27:14:629]: Note: 1: 2720 2: 2 
    MSI (s) (8C:E8) [12:27:14:629]: MSI_LUA: Elevation prompt disabled for silent installs
    MSI (s) (8C:E8) [12:27:14:629]: Product: Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 - Update 'KB2565063' could not be installed. Error code 1625. Additional information is available in the log file C:\WINDOWS\TEMP\Microsoft Visual Studio Tools for Office Runtime 2010 Setup_20150804_122709254-MSI_vc_red.msi.txt.
    So this looks like an installer permissions issue. I'll keep at it some more.
    Last edited by arachnaut; 04 Aug 2015 at 14:44. Reason: Fix
      My System SpecsSystem Spec


 


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