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  1. Join Date : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,047
    Windows 10 Pro
       1 Day Ago #11

    jpolacko said: View Post
    I'm confused . The first screenshots you posted were of Windows 10 Pro and now you posted pics of Windows 10 Home. Anyways it show's activated and can't troubleshoot until it's unactivated.
    As can clearly be seen from OP's screenshots, these are from two different computers. OP's system specs mention a desktop PC, the first screenshots were as far as I have understood from that machine.

    When OP was asked about the screenshots, he / she mentions he / she might be a bit confused due recently getting a desktop and a laptop, and added screenshots from the laptop.

    To me at least all seems quite logical although the last screenshots might be unnecessary.
      My System SpecsSystem Spec

  2.    1 Day Ago #12

    jpolacko said: View Post
    I'm confused . The first screenshots you posted were of Windows 10 Pro and now you posted pics of Windows 10 Home. Anyways it show's activated and can't troubleshoot until it's unactivated.
    Hmmm....Yup!
      My System SpecsSystem Spec


  3. Join Date : Sep 2014
    Beloit Wisconsin
    Posts : 33
    Windows 10 Pro/Fedroa 24 Workstation
       22 Hours Ago #13

    Kari said: View Post
    As can clearly be seen from OP's screenshots, these are from two different computers. OP's system specs mention a desktop PC, the first screenshots were as far as I have understood from that machine.

    When OP was asked about the screenshots, he / she mentions he / she might be a bit confused due recently getting a desktop and a laptop, and added screenshots from the laptop.

    To me at least all seems quite logical although the last screenshots might be unnecessary.
    Sorry I was alittle slow on reading the op and thought it was the same computer. My bad.
    Last edited by jpolacko; 21 Hours Ago at 09:32. Reason: correction
      My System SpecsSystem Spec


  4. Join Date : Aug 2015
    Posts : 75
    Win10 build 10525
       18 Hours Ago #14

    Sorry for the delayed response. Yes, these are two sets of stats. One from the PC. One from the laptop. Surprisingly, to me, the laptop's history is cloudier, but as it appears to have a legal license and has never requested activation in the manner the PC now is, I will assume the proper steps were taken by me or the previous owner to adequately license the unit.

    The PC, therefore, comes back into question. How did I get from Windows 8 home to Windows 10 pro? Frankly, I don't remember.
    (try to follow this) The original retail version of windows 8 was installed in this PC's predecessor as an upgrade from Windows 7. I believe it is here, in this next step that something could have happened. I had to return the aforementioned/original PC (bought with 7, upgraded to 8) It was my intention (based on the warranty status) to simply swap the original computer for a new one. Complete swap out. The only way we could accomplish this was for the retailer to remove the installed HD (with the installed OS) and let me put mine (from original PC 1 in its place). We did this and I proceeded forward with a brand new PC with a previously installed SSD HD running W8.
    This all happened coincidentally with the introduction of Windows 10 and I became an insider immediately. I have not (nor ever noticed) or have ultimately forgotten any licensing issues during this period.
    In retrospect, putting the HD with OS of a licensed PC into another one of unknown license seems suspect?
    Also, refresh my memory, but in the early days of 1,. when they were giving it way to licensed owners of pratically anything else, WAS there a distinction between Home and Pro? Seems to me it was just "10"?
    I'm shooting in the dark.
    I'd appreciate any of your thoughts or further questions.
    Kevin
      My System SpecsSystem Spec


  5. Join Date : Jul 2015
    Posts : 6,330
    Windows 10 Pro
       18 Hours Ago #15

    @kkorotev,

    How bad would it be to do a clean install of Windows 10 for you? Or maybe make a separate partition for a separate clean install of Windows 10, even just temporarily?

    This is what I would do....either wipe the hard drive and start over, or create a partition for a second install of Windows. Get the latest released version of Windows 10, just plain Windows 10 with nothing behind it like N or Single Language, just plain Windows 10:
    Windows 10 ISO Download - Windows 10 Forums

    Make a USB flash drive from it:
    USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

    Boot the computer from it and clean install Windows 10 either to the wiped hard drive or the empty partition, it will read the Windows 8 product key in bios, automatically install Windows 10 Home, and should permanently activate without ever asking you for a product key (Microsoft is still handing out activations based upon Windows 7/8 product keys but we don't know for how long). That will give you a good, permanent, Windows 10 Home license for that computer. If there is an existing good and permanent license for Windows 10 Pro for that computer, this will NOT affect that.

    It is not clear, at this point in time, that you ever had a Windows Pro license that you were entitled to use. If you can explain where a legitimate Windows 10 Pro license came from, we can tell you how to upgrade to Pro.
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Posts : 75
    Win10 build 10525
       17 Hours Ago #16

    Just so I understand:
    These little third party programs telling me I have a product key, and having that prudoct key work everytime I need to activate (daily) could still point to an invalid license?

    Also know that in the course of the last 2 years I have clean installed windows 7 times...never encountering this before.

    I'm not being belligerent, just curious. It seems that from an old school perspective 1 and 1 aren't making 2 here.
      My System SpecsSystem Spec


  7. Join Date : Jul 2015
    Posts : 6,330
    Windows 10 Pro
       17 Hours Ago #17

    That little third party program is telling you that you have the generic Windows 10 Pro product key installed now which comes from upgrading from a previously activated version of Windows 7 or 8 Pro (or Windows 7 Ultimate). Millions of Windows 10 Pro users have that exact same product key, including me on about 10 computers at home. Now there seems to be no previously activated Pro or Ultimate version of Windows 7 or 8 in your memory of the computer's history. We can't tell you what is wrong with your current license or activation for Windows 10 Pro because you have not provided us with any legitimate basis for you to have a Windows Pro license.

    What we can offer you is how to make sure you have a proper and permanent license to Windows 10 Home stored on Microsoft activation servers - at least while MS still is handing them out based upon Windows 8 licenses.

    1 and 1 are not adding up to 2 because you can't explain, as of yet, a valid basis for having a license to Windows 10 Pro other than "well, Microsoft hasn't had a problem with it in the past".
      My System SpecsSystem Spec


  8. Join Date : Aug 2015
    Posts : 75
    Win10 build 10525
       17 Hours Ago #18

    OK. I get that. Makes sense now. Thanks for taking the time NavyLCDR, I am downloading the W10 .iso now.
    BTW: From the info I provided about the laptop: Can you see a valid license here?

    BTW: From the info I provided about the laptop:Click image for larger version. 

Name:	Capturelaptop.PNG 
Views:	12 
Size:	23.4 KB 
ID:	112223Click image for larger version. 

Name:	Capture-Laptop.PNG 
Views:	12 
Size:	11.5 KB 
ID:	112224
      My System SpecsSystem Spec


  9. Join Date : Jul 2015
    Posts : 6,330
    Windows 10 Pro
       17 Hours Ago #19

    The thing that bothers me about the license shown for the laptop is that it was "trusted" on 12/1/2016 which is yesterday. Maybe @Superfly can help provide more information on that. I'm not at any of my home computers so I can't tell you what mine says, but I believe the trusted date should be the date that Microsoft activation servers first issued the activation for the computer.
      My System SpecsSystem Spec

  10.    17 Hours Ago #20

    kkorotev said: View Post
    Just so I understand:
    These little third party programs telling me I have a product key, and having that prudoct key work everytime I need to activate (daily) could still point to an invalid license?

    Also know that in the course of the last 2 years I have clean installed windows 7 times...never encountering this before.

    I'm not being belligerent, just curious. It seems that from an old school perspective 1 and 1 aren't making 2 here.
    Thus the need for a diagnostic report... (my guess is you'll find corrupt files)

    Digital licences are not key related thus the "old school" way is not applicable...
      My System SpecsSystem Spec


 
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