1. Joined : Nov 2016
    Posts : 1
    Windows 10
       2 Weeks Ago #1

    Windows 10 updates stalls indefinitely


    I need help!!!
    Up until September my PC downloaded and installed Windows 10 updates for months and months with no problem. Since then every time I get an update when the systems tries to restart it shuts down then restarts and I get the Blue windows symbol for a few seconds then the screen turns black with a rotating symbol at the bottom indicating it is installing the update.
    However it just sits and sits and sits at that screen and never goes any further. I have waited up to an hour.
    I have to manually turn off the PC, 10 second rule, unplug my mouse USB then reboot.
    The updates are then installed and the sign in screen appears. I then reinsert my USB and everything works fine until the next update.
    Since I canít get to the sign in screen I canít start in safe mode.
    I have checked the drivers for all my USB devices and they are supposedly up to date.
    I have uninstalled and reinstalled the mouse.
    I have checked the display adapter and the only one I have installed is the Intel HD Graphics and you canít uninstall it.
    Nothing has worked!!!!!!!
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 269
    Windows 10 Home
       2 Weeks Ago #2

    Tabman,

    Welcome to the Forum!

    Have you tried the following:
    Windows Update - Reset in Windows 10
      My System SpecsSystem Spec


 


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