1. Join Date : Apr 2015
    Posts : 7
    Windows 10 Education
       3 Weeks Ago #1

    Can't receive any Windows updates after Anniversary Update


    So I have been having an issue with the anniversary update for a while now. Every time I try run windows updates, I get the error "We couldn't connect to the update service. We'll try again later or you can check now. If it still doesn't work, make sure you are connected to the internet". Well, I am connected to the internet, I can do anything online except download updates.

    Today I re-imaged my computer back to version 1511 with a clean image. Windows updates worked fine. I just ran windows updates again and it downloaded and installed the anniversary update, fine. But as soon as it finished installing and rebooted, my computer will no longer get updates again. I get the same error. Does anyone have any idea what is going on?
      My System SpecsSystem Spec


  2. Join Date : Aug 2016
    Posts : 261
    Windows 10 Home
       3 Weeks Ago #2

    muels7,

    My apology for the delay in responding.

    Try to reset the Windows Updates Components and then reinitiate the Windows Update process.

    Press the Windows key + X on the keyboard and select: Command Prompt (Admin)

    To stop the BITS, Cryptographic, MSI Installer and the Windows Update services, copy/paste (with the mouse) the following commands (inside the code box) at the Command Prompt, one at a time, and, after each, press: Enter

    Code:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Next, rename the SoftwareDistribution and Catroot2 folders. Copy/paste (with the mouse) the following commands (inside the code box) at the Command Prompt, one at a time, and, after each, press: Enter

    Code:
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old
    Now, letís restart the Services that were stopped. Copy/paste (with the mouse) the following commands (inside the code box) at the Command Prompt, one at a time, and, after each, press: Enter
    [/I]
    Code:
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    At the Command Prompt, type: Exit

    Please restart the computer.

    After restarting the computer, retry the install of the Windows Updates.

    Let us know how it goes.
      My System SpecsSystem Spec


  3. Join Date : Apr 2015
    Posts : 7
    Windows 10 Education
       6 Days Ago #3

    cottonball said: View Post
    muels7,

    My apology for the delay in responding.

    Try to reset the Windows Updates Components and then reinitiate the Windows Update process.

    Press the Windows key + X on the keyboard and select: Command Prompt (Admin)

    To stop the BITS, Cryptographic, MSI Installer and the Windows Update services, copy/paste (with the mouse) the following commands (inside the code box) at the Command Prompt, one at a time, and, after each, press: Enter

    Code:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Next, rename the SoftwareDistribution and Catroot2 folders. Copy/paste (with the mouse) the following commands (inside the code box) at the Command Prompt, one at a time, and, after each, press: Enter

    Code:
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old
    Now, let’s restart the Services that were stopped. Copy/paste (with the mouse) the following commands (inside the code box) at the Command Prompt, one at a time, and, after each, press: Enter
    [/I]
    Code:
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    At the Command Prompt, type: Exit

    Please restart the computer.

    After restarting the computer, retry the install of the Windows Updates.

    Let us know how it goes.
    Sorry that I did not update my post until now. This did not work. However, I did figure out what the issue was and resolved it. Ever since I have been at this job our active directory was a mess as far as computers go. I recently cleaned it up. There was an old GPO in one of the OUs that I moved computer accounts to that was pointing to a WSUS server that we no longer have. Once I deleted that GPO, I was able to get updates again.

    Thanks to everyone that helped.
      My System SpecsSystem Spec

  4.    6 Days Ago #4

    For benefit of other readers of this thread, be aware of this tutorial: Windows Update - Reset in Windows 10 - Windows 10 Forums.
    Thanks,
    --Ed--
      My System SpecsSystem Spec


  5. Join Date : Aug 2016
    Posts : 261
    Windows 10 Home
       5 Days Ago #5

    Thanks for the update, muels7!

    Also, thanks for the link, EdTittel!

    Brink is always ahead of the game.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Solved Anniversary update failed - After, no updates available?
I just updated my 64-bit PC with the anniversary update, as confirmed by the changes to the notification at far right, and all programs showing on the start menu. But then, I tried the update on my 32-bit PC, which I started and let run while...
Windows Updates and Activation
When can I expect to receive the anniversary edition?
I have Windows 10 Pro 64-bit, fresh installed August 8, 2015. When can I expect to receive the 1607 anniversary update that began rolling out a month ago? I know it can be manually downloaded, but that's not what I want. Thanks in advance...
Windows Updates and Activation
Installed Anniversary Update on SB, Windows Updates are failing
Hello all, I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran Windows Update and it downloaded and wanted to install more device drivers. Most of those drivers...
Windows Updates and Activation
Why I receive non-have office updates?
Hello I had this issue since windows 7 too, that windows update list a lots of updates for Microsoft office products that I had no installed, for example I just installed MSO word, PowerPoint and excel, but I also receive updates about other...
Windows Updates and Activation
How to determine the way I want to receive Updates on windows 10
I have windows 10 Home and the updates are downloaded and installed without any action from me. I know I can delay the installations, bit I would like to be able to decide wich updates I download and install
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:28.
Find Us
Twitter Facebook Google+



Windows 10 Forums