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#1
Update error 0xc1900209--Need to uninstall unfindable software
I'm currently running Windows 10. Every time I get an upgrade notification, I try the upgrade and always get the message that I have to uninstall Roxio Backup My PC. I've tried everything I can to locate and uninstall this software, and no program finds it. The Microsoft Store staff says they can do it, but they'd have to wipe everything off my hard drive, which I'm definitely unwilling to do. Any advice is greatly appreciated. Thank you!