1. Join Date : Aug 2016
    Posts : 15
    windows 10
       14 Oct 2016 #1

    Windows update will not load


    After reading about windows updates, I went in to check windows update. When I select WU all I see is some grey/blue dots going across the top of the screen. I tried the troubleshooter and windows reset for the update, but no changes. I contacted the windows community but instruction for submittine some logs was incorrect.One is attached.
    Windows update will not load Attached Files
      My System SpecsSystem Spec


  2. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,206
    Win 10 Pro (1607)
       14 Oct 2016 #2

    Hi, try the following making sure each stage is clear or fixed before proceeding:

    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    From an admin command prompt run
    sfc /scannow

    Download and install Tweaking.com's free cautious repair tool
    Follow the steps as appropriate and select only the Windows update repair.
      My System SpecsSystem Spec


  3. Join Date : Aug 2016
    Posts : 15
    windows 10
       15 Oct 2016 #3

    Windows Update will not load


    dalchina said: View Post
    Hi, try the following making sure each stage is clear or fixed before proceeding:

    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    From an admin command prompt run
    sfc /scannow

    Download and install Tweaking.com's free cautious repair tool
    Follow the steps as appropriate and select only the Windows update repair.
    Tweaking com's repair tool worked. I had gotten it 2 days ago.Thanx
      My System SpecsSystem Spec


  4. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,206
    Win 10 Pro (1607)
       15 Oct 2016 #4

    Great.. it's worth doing the other two things if you haven't. Quite a few systems function well but still fail on these.
      My System SpecsSystem Spec


  5. Join Date : Aug 2016
    Posts : 15
    windows 10
       15 Oct 2016 #5

    Windows Update will not load


    dalchina said: View Post
    Great.. it's worth doing the other two things if you haven't. Quite a few systems function well but still fail on these.
    They were done a week ago

    Thanx again
      My System SpecsSystem Spec


 


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