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Win10 ver 1607 will not install on laptop
Current: Win10 ver 1511 build 10586.589
Acer laptop Intel Pentium P6100 2GHz, 4GB ram
About a month ago I tried to update to ver 1607, but it restarted to a black screen with the dots going around in circles. I left it running for 48 hours before I forced a shut-down. after restarting it three times it went back to ver 1511.
Since then update has downloaded and installed endlessly with the message "cannot complete update" after restart. I have tried Update Troubleshooter and it states it fixed issues. I have tried Update Assistant without success as well as Media Creation Tool. The only option I get with MCT is to do a complete install wiping out everything. The other options are grayed out.
I chatted with Microsoft and they wanted me to pay $200.00 USD for a year of support or $100.00 USD for a single instance. I declined.
Can anyone offer me a way around this problem, or a way to prevent update from downloading and installing ver 1607?
I have read hundreds of posts about Anniversary update problems but none have helped me thus far.
p.s. I have also received error codes of : 0x8007652 and 0x8024a10a.
Thanks