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  1. Join Date : Jul 2015
    Posts : 13
    Windows 10 Pro 64bit
       04 Oct 2016 #31

    Add me to the ever growing list. I've tried everything mentioned here and elsewhere - no joy.
      My System SpecsSystem Spec


  2. Join Date : Aug 2015
    Posts : 50
    10 Ent 64
       04 Oct 2016 #32

    Soyabeaner said: View Post
    As a workaround, I eliminated the errors by disabling the App Readiness service. I don't use any Microsoft apps anyway, so this doesn't affect me.
    How, I don't use that crap either, thanks.

    Disregard, had a brain fart, but it did stop it, thanks.
      My System SpecsSystem Spec


  3. Join Date : Oct 2016
    Posts : 1
    Win10 Home 64 bit
       05 Oct 2016 #33

    Windows 10 Home 64 bit on 2 pcs (desktop and laptop).
    KB3194496 installed fine and everything is working on both.
    Event id 214 and 10 for Microsoft.Accounts.Control and Microsoft.Windows.ShellExperienceHost on the laptop.
    Tried all the usual fixes with no success ..... sfc(not problems found), dism(no problems found), windows store and update troubleshooter(no problems found)

    Looking into the errors on Troubleshooting packaging, deployment, and query of Windows Store apps (Windows) I got a hint on a registry key. So I looked at the 2 registries and after some digging the desktop was showing LastReturnValue of 0, but laptop showed 80073cf9 (the other values where the same). Desktop didn't show any sub keys in the UpdatedApplications, but laptop showed 2. I did the following then rebooted. The 214 and 10 errors disappeared.

    Since this is dealing with the registry, try at your own risk and remember to create a restore point before editing the registry

    1. In windows registry, navigate to the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-xxxxx-xxxxx-xxxxx-1001

    2. Look for the following 2 sub keys.

    Microsoft.AccountsControl_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\Microsoft.AccountsControl_cw5n1h2txyewy\\AppxManifest.xml

    Microsoft.Windows.ShellExperienceHost_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\ShellExperienceHost_cw5n1h2txyewy\\AppxManifest.xml

    3. Check the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\UpdatedApplicatio ns

    4. Delete the 2 sub keys if they exist.

    Microsoft.AccountsControl_cw5n1h2txyewy ..... (DELETE)
    Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy ..... (DELETE)
      My System SpecsSystem Spec


  4. Join Date : Jul 2015
    Posts : 29
    10Pro 64bit
       05 Oct 2016 #34

    Eagle51 said: View Post

    1. In windows registry, navigate to the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-xxxxx-xxxxx-xxxxx-1001

    2. Look for the following 2 sub keys.

    Microsoft.AccountsControl_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\Microsoft.AccountsControl_cw5n1h2txyewy\\AppxManifest.xml

    Microsoft.Windows.ShellExperienceHost_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\ShellExperienceHost_cw5n1h2txyewy\\AppxManifest.xml

    3. Check the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\UpdatedApplicatio ns

    4. Delete the 2 sub keys if they exist.

    Microsoft.AccountsControl_cw5n1h2txyewy ..... (DELETE)
    Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy ..... (DELETE)
    It's working!!

    THANK YOU!!!
      My System SpecsSystem Spec


  5. Join Date : Oct 2013
    Covington, Louisiana
    Posts : 519
    Windows 10 Pro 64
       05 Oct 2016 #35

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-xxxxx-xxxxx-xxxxx-1001

    2. Look for the following 2 sub keys.

    Microsoft.AccountsControl_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0) Already 0
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\Microsoft.AccountsControl_cw5n1h2txyewy\\AppxManifest.xml

    Microsoft.Windows.ShellExperienceHost_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0) Already 0
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\ShellExperienceHost_cw5n1h2txyewy\\AppxManifest.xml

    3. Check the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\UpdatedApplicatio ns

    4. Delete the 2 sub keys if they exist. No Sub Keys

    Microsoft.AccountsControl_cw5n1h2txyewy ..... (DELETE)
    Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy ..... (DELETE)
    See my comments in red still have errors.

    Jim
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Posts : 50
    10 Ent 64
       05 Oct 2016 #36

    Works, happy but this just came back; can anyone tell me how to get rid of this for good, thanks: BITS has encountered an error communicating with an Internet Gateway Device. ID 16393
      My System SpecsSystem Spec


  7. Join Date : Jul 2015
    Posts : 29
    10Pro 64bit
       06 Oct 2016 #37

    ***




      My System SpecsSystem Spec


  8. Join Date : Apr 2016
    Italy
    Posts : 16
    Windows 10
       06 Oct 2016 #38

    Eagle51 said: View Post
    Windows 10 Home 64 bit on 2 pcs (desktop and laptop).
    KB3194496 installed fine and everything is working on both.
    Event id 214 and 10 for Microsoft.Accounts.Control and Microsoft.Windows.ShellExperienceHost on the laptop.
    Tried all the usual fixes with no success ..... sfc(not problems found), dism(no problems found), windows store and update troubleshooter(no problems found)
    [...]
    Dear Eagle51... your solution worked in my case. I thank you.
      My System SpecsSystem Spec


  9. Join Date : Nov 2015
    Posts : 1
    Windows 10 Pro
       06 Oct 2016 #39

    Eagle51 said: View Post
    Windows 10 Home 64 bit on 2 pcs (desktop and laptop).
    KB3194496 installed fine and everything is working on both.
    Event id 214 and 10 for Microsoft.Accounts.Control and Microsoft.Windows.ShellExperienceHost on the laptop.
    Tried all the usual fixes with no success ..... sfc(not problems found), dism(no problems found), windows store and update troubleshooter(no problems found)

    Looking into the errors on Troubleshooting packaging, deployment, and query of Windows Store apps (Windows) I got a hint on a registry key. So I looked at the 2 registries and after some digging the desktop was showing LastReturnValue of 0, but laptop showed 80073cf9 (the other values where the same). Desktop didn't show any sub keys in the UpdatedApplications, but laptop showed 2. I did the following then rebooted. The 214 and 10 errors disappeared.

    Since this is dealing with the registry, try at your own risk and remember to create a restore point before editing the registry

    1. In windows registry, navigate to the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-xxxxx-xxxxx-xxxxx-1001

    2. Look for the following 2 sub keys.

    Microsoft.AccountsControl_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\Microsoft.AccountsControl_cw5n1h2txyewy\\AppxManifest.xml

    Microsoft.Windows.ShellExperienceHost_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\ShellExperienceHost_cw5n1h2txyewy\\AppxManifest.xml

    3. Check the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\UpdatedApplicatio ns

    4. Delete the 2 sub keys if they exist.

    Microsoft.AccountsControl_cw5n1h2txyewy ..... (DELETE)
    Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy ..... (DELETE)
    Yes It's working
      My System SpecsSystem Spec


  10. Join Date : Mar 2015
    Stockport UK
    Posts : 1,120
    Wndows 10 x64 Home
       06 Oct 2016 #40

    Eagle51 said: View Post
    Windows 10 Home 64 bit on 2 pcs (desktop and laptop).
    KB3194496 installed fine and everything is working on both.
    Event id 214 and 10 for Microsoft.Accounts.Control and Microsoft.Windows.ShellExperienceHost on the laptop.
    Tried all the usual fixes with no success ..... sfc(not problems found), dism(no problems found), windows store and update troubleshooter(no problems found)

    Looking into the errors on Troubleshooting packaging, deployment, and query of Windows Store apps (Windows) I got a hint on a registry key. So I looked at the 2 registries and after some digging the desktop was showing LastReturnValue of 0, but laptop showed 80073cf9 (the other values where the same). Desktop didn't show any sub keys in the UpdatedApplications, but laptop showed 2. I did the following then rebooted. The 214 and 10 errors disappeared.

    Since this is dealing with the registry, try at your own risk and remember to create a restore point before editing the registry

    1. In windows registry, navigate to the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-xxxxx-xxxxx-xxxxx-1001

    2. Look for the following 2 sub keys.

    Microsoft.AccountsControl_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\Microsoft.AccountsControl_cw5n1h2txyewy\\AppxManifest.xml

    Microsoft.Windows.ShellExperienceHost_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
    LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
    NumberOfAttempts = 00000001
    Path = C:\\WINDOWS\\SystemApps\\ShellExperienceHost_cw5n1h2txyewy\\AppxManifest.xml

    3. Check the following key.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\UpdatedApplicatio ns

    4. Delete the 2 sub keys if they exist.

    Microsoft.AccountsControl_cw5n1h2txyewy ..... (DELETE)
    Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy ..... (DELETE)
    Thanks for posting that.

    Seems to have fixed it for now, probably the next CU will break it again
      My System SpecsSystem Spec


 
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