1.    4 Weeks Ago #1
    Join Date : Jun 2015
    Posts : 7
    Windows 10 Pro (1511)

    Anniversary Update causes freeze at lock screen

    Old laptop, Core2 Duo. Windows Update still hasn't offered the Anniversary Update so I downloaded the installer (Windows10Upgrade28084.exe)today, and installed. After which, whenever waking from sleep, the lock screen would be totally unresponsive to keyboard and mouse; only solution was hard power-off. Oddly, lockscreen worked fine on initial startup. The wife won't put up with this, so I rolled back.

    But I do want to eventually get to the Anniversary Update. When I try again with AU, what should I try to fix the frozen lock screen problem?
    Last edited by mc510; 4 Weeks Ago at 11:40.
      My System SpecsSystem Spec

  2.    4 Weeks Ago #2
    Join Date : Jun 2015
    Posts : 7
    Windows 10 Pro (1511)

    Update: After reverting back to the previous Windows 10 version 1511, I found and installed two updated drivers (Synaptics touchpad and wifi). Then installed Anniversary Update again, this time using the ISO. During installation, I let it check for updates. After installation completed, I checked for updates again, and got "Update for Windows 10 Version 1607 (KB3176936)" plus a Flash update. Then I put the computer into sleep, and upon wake, the lock screen is still frozen and unresponsive to mouse or keyboard. After a hard reboot, I used the tweak to disable the lock screen; now after waking from sleep I can see the box in which to enter a password, but it's still unresponsive to keyboard and mouse. Next tried using netplwiz to disable password on login, hoping that it would just skip past the lock screen and password screen, but no such luck. It still asks for a password, and it is still unresponsive to mouse or keyboard.

    Going to have to roll back to 1511 again.
      My System SpecsSystem Spec


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