Hi. I am having trouble with windows popping up that I don't know what to do with. First comes the command prompt, then a white window that says I need security updates. I try to update but it doesn't work. Then comes a second window that says it can't install and gives my this error: 0xc1900107.
I'm including pictures.
Hi, what's your current build?
Windows key + R. winver
Please post a screenshot of your Update History.
Also a screenshot of your partitions- use Minitool Partition Wizard, and expand columns where necessary to make sure all text is visible.
Have you contacted MS support as the message suggests?
Have you searched for the error number?
As a matter of routine and to eliminate common basic reasons for failure, please then
1. First check your disk:
Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
If not, do not continue, and post back .
2. Now check your file system:
From an admin command or powershell prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
or
How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
or
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.
3. Now check your system files.
From an admin command prompt run
SFC /SCANNOW
and post the result.
If all is ok, run the Windows update troubleshooter, disable any antivirus or uninstall it and disconnect any unnecessary peripherals especially wireless before attempting the update again.
I ran the Windows Update Diagnostic and it said it fixed the problem. I checked for any updates and it said it was updated so I guess I just wait and see if that worked.
Good- Let's hope it's that simple.. anyway, you've got the basic set of actions to start with..
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