1.    23 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 2
    Windows 10

    Windows 10 Insider Preview 14393 - Error 0x80240031

    I am trying to install the latest Insider Preview and I keep getting the error in the title. I have searched the internet to see if there is a solution. I tried SFC scan and it found corrupt files and corrected them. I ran this twice to make sure no other issues.

    I click the Retry and it acts like its downloading the file. It does the download sequence. It installs the first downloaded updates then it downloads more updates. Completes the download but remains on Downloading updates 100% for a long period of time then displays the error.

    I would appreciate any suggestions to correct this.

      My System SpecsSystem Spec

  2.    24 Jul 2016 #2
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 12,564
    Windows 10 Pro 64-bit / Ubuntu & Windows 8.1 in Hyper-V

    Error 0x80240031

    This error occurs when the Windows upgrade file is in the wrong format.


    Download the Windows 10 ISO, and then upgrade to Windows 10 again.
    • If you're an MSDN subscriber, download the Windows 10 ISO from the MSDN subscription site.
    • If you're not an MSDN subscriber or aren't sure if you are, create the Windows 10 ISO manually by using the media creation tool. When you run the tool, select the Create installation media for another PC option.

    Being a preview you will need to create your own ISO though:
    ESD to ISO - Create Bootable ISO from Windows 10 ESD File - Windows 10 Forums
      My System SpecsSystem Spec

  3.    24 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 2
    Windows 10

    Solved - Windows 10 Insider Preview 14393 - Error 0x80240031

    The problem is not wrong upgrade file. The problem was Windows Update had some issues. I ran the troubleshoot program on Windows Update and it found 4 problems; 2 in the registry and 2 with Windows Update. These were fixed by the Windows Update troubleshoot program. My system is now getting updated to Windows 10 Insider Preview 14393.
      My System SpecsSystem Spec


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