New
#1
Cannot install KB3172985
Hello.
I cannot complete installation of the aforementioned update, neither using Windows Update nor running the offline update installer (959.381.674 bytes). After restarting; when the "Preparing Windows" screen appears, it does nothing and reboots (no percentage shown). It says "we cannot complete installation, reverting changes" after that.
It seems I am not alone in this: kb3172985 and 3174060 - Microsoft Community
Any ideas?