Unable to upgrade Windows 10 from build 10240 to 10586

xyzbird said:

All I get is a WinZip folder after nearly an hour (yet again).

Left click this link
Win10_1511_1_English_x64.iso

WRONG: Do NOT right click > save as

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RIGHT:Left click > Save

!!! Link EXPIRED !!!
Link is only valid for 24 hours - it expires at 00:47 EDT on June 3
It is the Techbench ISO: Win10 Nov 2015 English x64
If that does not match your installed version of Windows 10 (language, bit-depth) then don't bother downloading it.

If WinZip truly is preventing you from downloading a file in it's native format, then I suggest that you uninstall Winzip.

7-zip is an excellent tool to replace the function of WinZip
Download .exe 64-bit x64 7-Zip for 64-bit Windows x64 (Intel 64 or AMD64)

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Please follow this tutorial to provide the current operating environment of your machine.
Speccy - Publish Snapshot of your System Specs

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I'd also like to see your Disk Management.

Step 1: Download this zip file (contains dmDskmgr-vd.mmc)

dmDskmgr-vd.zip

Step 2: Double click dmDskmgr-vd.zip to open the compressed folder
Double click dmDskmgr-vd.mmc to launch the custom Disk Management console
You'll get an output similar to this:

Press Alt+PrtScn to grab a snapshot of just the Disk Management window
Open Paint and Ctrl+V to paste it, then save the image
Attach the image to a new post.

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Option 2: Use Disk Management in the x-Menu (right click the Windows logo, select Disk Management)
Select View > Bottom > Disk list
Maximize the window and grab the screen shot.

Thanks