New
#1
Can't update from Win 7
I've been trying to upgrade to Win 10 for a couple days now. I was finally able to get most of the way there but then it rebooted and said Install failed in the SAFE_OS phase. Error during Apply_Image operation.
I tried a few more things, was able to get the KB3035583 & 2952664 updates but still no go. I tried getting the Get Windows App, I had once but had to format this drive and start over with Win 7, I still have another main drive with Win 7 on it. When I tried to get the app and ran the troubleshooter it said I'm missing Ser Pack 1, but it's there and part of my install disc. I tried again and it said my OS isn't compatible, that it's Windows 6.1. What the heck is Windows 6.1???