No luck. Reinstalled W10 as an upgrade, but still could not install update KB315...(did not end up with W10 upgrade error). I have a feeling this a very complicated matter and every solution may be unique and apply to one user. Some have succeeded with reintstall upgrade, after that. Some have after removing nvidia drivers. I tried with iGPU after in place upgrade, but no better. Running out of ideas.
Full thread recap ... things already done and eliminated as the cause
KB3156421 fails: KB3156421 - Spinning dots after installing the update, computer either hangs or uninstalls the update : Windows10
Checked for a bad ProfileImagePath: Can't update Windows - Windows 10 Forums
Issue not present - might be a different Profile issue though - more later
Repair install fails: Can't update Windows - Page 2 - Windows 10 Forums
0x800F0830 - 0x20003
The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation
Windows Update Troubleshooter (diag.cab): Can't update Windows - Page 2 - Windows 10 Forums
Does not resolve KB rollback issue
Dism (source) and SFC: Can't update Windows - Page 3 - Windows 10 Forums
Result - no errors reported by either
Disk cleanup, chkdsk, defrag, Show/Hide update: Can't update Windows - Page 3 - Windows 10 Forums
Disk cleanup (extended), chkdsk, defrag all completed, Hid the KB
Misdirection on my part, chasing the 450 mb recovery part: posts 30 - 39
simrick shone the light and pointed to the errors in my ways - thanks simrick
Reagentc, Speccy, BDROM, DevMgr, Time, New Admin Acct, Clean Startup: Can't update Windows - Page 4 - Windows 10 Forums
Reagentc OK,
http://speccy.piriform.com/results/L...zqmOZjey2V78Od,
BDROM=MagicISO Virtual DVD ... uninstalled
DevMgr unknown = HDD fall protection - not relative to this issue, reamins unknown device
Time is correct
***Need to take another look at this: Some setting are managed by your organization
New Admin Acct: NEW issue > Other User
*** Can't log on with domain or local
Clean Startup completed
Speccy analysis: Can't update Windows - Page 4 - Windows 10 Forums
Path is empty, curious WU failure dates (post40)
2nd look at profile list (DefaultAppPool: Can't update Windows - Page 5 - Windows 10 Forums
DefaultAppPool indicates IIS ... suggested turn off in Pgms&Feats (done)
Test WU: Can't update Windows - Page 5 - Windows 10 Forums
Still fails after IIS change
ToDo
Resolve other Users (flagged 0x04-new account) & DefaultAppPool
Time: Some setting are managed by your organization
Other User on login
curious WU failure dates (Speccy/post40)
Review Malware scans
Attempt Repair install again
Rest WU (distribution store) - not on any previous list
I'll review the thread again and take a look at Reddit, but that's all I have for now.
Excellent recap @Slartybart. Always helps to do that in a long thread.
I was wondering, did we ever determine if any of the Anti-Telemetry programs have been used on this system?
Do we have a list of installed programs to look at?
I've used Spybot Anti-Beacon but uninstalled, no difference.
The repair install failed error was due to the fact that iGPU and GPU mixed graphics at startup, the setup was not able to boot resulting in that error. Repair upgrade done with only iGPU, but as said, no difference in KB update installation. Nvidia HW or SW did not affect it either.
Cumulative updates, update the system reserved partition prior to rebooting - there has to be enough space there for it to do it's thing.
I need anitecap... er recap from time to time.
There is a lot I don't know about this machine - the only hard report I asked to see is Speccy and I forget if that contains a list of installed pgms - it used to, but btwn my memory and chgs Piriform make ....
I've been meaning to revisit Speccy anyway - it should be in the recap.
Thanks Bob,
There is no SysRes - everything is on C: (boot, system, active...). This is where I began thinking the issue lie (SysRes too small) but .. one chase led down one rabbit hole, another chase down a fox hole.
jmbtexas4 has been very gracious with time spent. I'm trying not to take the easy route of a Clean install. Besides being a glutton for punishment, I'd like to see if this effort helps John Wink (msft) solve the bigger issue with the KB
I don't know, but after resolving the user profile issues, I might consider asking jmbtexas4 to create a SysRes and move the boot to it. One thingafter anotherat a time is the only way I know how to troubleshoot
Bill
.
jmbtexas4,
Please collect more information using the dm_collector
- Click/tap on the Download button below to download the file below.
Download
- Save the .exe file to your desktop or other convenient location.
- Double click on the file to run it.
- Confirm the UAC, if prompted
- A command prompt will now open to get the required information from your system,
save the information into a debug-YourComputerName-xxxx.zip file on your desktop, and close.
- Attach the zip file debug-YourComputerName-xxxx.zip to your next post
Thnaks
I had a look at the Speccy upload, and didn't see a list of installed programs (but, I was on my phone, and that is very small, and difficult to look at).
Also, I have found that sometimes, the "some settings managed by your..." is a result of running an anti-telemetry program...that's why I asked.
Thanks, no list of installed pgms in Speccy - I think they trimmed it down (removed instaqlled pgms, wer, stuff like that).
I asked for dm_collector output.
Great, that msg on Time (some settings...) was another hting I wanted to check - first inclination was MS account, but that didn't feel right. I'll have to Google anti-telemetry SW - I'm sure someone made such a utiltiy.
I'm also thinking that it might have to do with IIS - this machine is confounding me - lots of things I can't completely warp my head around. The profile list has some really high numbers where a normal list suffix in the user group S-1-5-21 begins at -1001, this machine has numbers -1140, -1217, and -3212.
jmbtexas4, you still with us as the discussion goes tech deep?
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