Windows 10 trying to Upgrade to Windows 10 on every shutdown.


  1. brister
    Posts : 1
    Windows 10
       New #1

    Windows 10 trying to Upgrade to Windows 10 on every shutdown.


    I bought a refurbished computer a couple weeks back. There was a scratch on the case so they sold it as refurbished after replacing the case. It is a Windows 10 OS but every time I shut it down, it updates and tried to upgrade to windows 10. After the update fails it gives me a Windows 8.1 error regarding upgrading from Windows 8.1 to Windows 10.

    Has anyone come across this issue. It is not causing any performance issues, more of a major annoyance! Any insight on this issue would be greatly appreciated!
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, rather than trying to fix it, assuming there's nothing on it you want to keep, simply get a copy of '10 (free) and reinstall. Much safer if there's a chance it's been used by someone.

    Or simply take it back- you presumably have a warranty period.
      My Computers
    Quote Quote

  4. cereberus
    Posts : 15,485
    Windows10
       New #3

    I suspect it is rtrying to upgrade to version 10586.

    Run winver and tell us what version you are running.
      My Computer
    Quote Quote

  6. Superfly
    Posts : 3,453
       New #4

    cereberus said:
    I suspect it is rtrying to upgrade to version 10586.

    Run winver and tell us what version you are running.
    I concur, but why the Win 8.1 error? That has me flummoxed...
      My Computer
    Quote Quote

  7. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

    Superfly said:
    I concur, but why the Win 8.1 error? That has me flummoxed...
    ... which is why I suggested a clean install given no personal data, and we don't know its history..
      My Computers
    Quote Quote

  8. simrick
    Posts : 16,325
    W10Prox64
       New #6

    Superfly said:
    I concur, but why the Win 8.1 error? That has me flummoxed...

    dalchina said:
    ... which is why I suggested a clean install given no personal data, and we don't know its history..
      My Computer
    Quote Quote

 

  Related Discussions
Since I've upgraded from Win 8.1 to Win 10, I can't turn off my PC without getting an exception in .NET Framework, and then a message that it is preventing shutdown. Google shows that this problem isn't exactly new and already happened to some...
Hi! This is my first time with the forums. I have been experiencing an issue for quite some time. When I shutdown my PC it goes through all the usual things (shuts down usb periphs. monitors, etc) and then you would expect it to turn off right?;...
Read through all the info about it with a search. Nobody really knows how to fix it. I think the last time, I did a clean install. Microsoft is the pits !
Alrighty peoples...y'all are gonna have fun with this one ;) So a friend of mine's grandmother is rather computer-illiterate. Her computer started to upgrade to Windows 10 and she (thinking that it would delete all of her data) shutdown the...
Completed the Windows 10 upgrade on a Intel/Gigabyte based Desktop computer. Following the upgrade, the computer will now not shutdown correctly from the Start Menu. The system will power off for about 5 seconds, then immediately power back on...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 11:39.
Find Us




Windows 10 Forums