Windows has not loaded correctly error

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  1. Posts : 1,507
    windows 10 PRO
    Thread Starter
       #11

    Uninstalled chrome and now it runs ok....
    still having issues with Ethernet the laptop is a toshiba satellite C55 the network card is an Qualcomm atheros .....Any ideas ??? says unidentified network
      My Computer


  2. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #12

    reddwarf4ever said:
    Uninstalled chrome and now it runs ok....
    still having issues with Ethernet the laptop is a toshiba satellite C55 the network card is an Qualcomm atheros .....Any ideas ??? says unidentified network
    Chrome, that' was it ?? Odd. How so through safe mode you uninstalled it ? Saying it boot fine now and only issue is the Network adapter ? Go to Toshiba's site and look for updated Network Adapter Drivers, check in Device Manager under this Network Adapter tell me what is shows. http://support.toshiba.com/drivers
      My Computer


  3. Posts : 1,507
    windows 10 PRO
    Thread Starter
       #13

    jds63 said:
    Chrome, that' was it ?? Odd. How so through safe mode you uninstalled it ? Saying it boot fine now and only issue is the Network adapter ? Go to Toshiba's site and look for updated Network Adapter Drivers, check in Device Manager under this Network Adapter tell me what is shows. http://support.toshiba.com/drivers
    When I first powered it up, it ran Windows 10 without a hitch, can only assume the repair my friend did last night ( which didn't complete !! ) did something.....while in Windows, I uninstalled and reinstalled chrome and it worked ok.....apparently hadn't workd for ages....also uninstalled wininmage, which appeared to be a bit f a Trojan, as was difficult to uninstall...wifi working fine, but Ethernet cable not connecting....( usually a little LED flashes in the socket I thought, but nothing ) the device manager shows all ok....reinstalled drivers and chipset driver from toshiba website, but no change....puzzled
      My Computer


  4. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #14

    reddwarf4ever said:
    When I first powered it up, it ran Windows 10 without a hitch, can only assume the repair my friend did last night ( which didn't complete !! ) did something.....while in Windows, I uninstalled and reinstalled chrome and it worked ok.....apparently hadn't workd for ages....also uninstalled wininmage, which appeared to be a bit f a Trojan, as was difficult to uninstall...wifi working fine, but Ethernet cable not connecting....( usually a little LED flashes in the socket I thought, but nothing ) the device manager shows all ok....reinstalled drivers and chipset driver from toshiba website, but no change....puzzled
    O.k. first started thread saying laptop would not load properly or was stuck after logo screen. What or how did you do this repair with ?
    Not familiar with Winimage. Here i thought this issue happened right after upgrading to Windows 10, so these software's were on existing OS and a possible virus before you upgraded ? So it it only issues you feel you have now is Internet access ?
      My Computer


  5. Posts : 1,507
    windows 10 PRO
    Thread Starter
       #15

    jds63 said:
    O.k. first started thread saying laptop would not load properly or was stuck after logo screen. What or how did you do this repair with ?
    Not familiar with Winimage. Here i thought this issue happened right after upgrading to Windows 10, so these software's were on existing OS and a possible virus before you upgraded ? So it it only issues you feel you have now is Internet access ?
    yes correct just the Ethernet, wifi ok......I assume the Windows repair sorted out the original issue, although it didn't seem like it at the time.....yes something may well have been wrong, Unknown to me, before the upgrade
      My Computer


  6. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #16

    reddwarf4ever said:
    yes correct just the Ethernet, wifi ok......I assume the Windows repair sorted out the original issue, although it didn't seem like it at the time.....yes something may well have been wrong, Unknown to me, before the upgrade
    What exactly is happening when using the ethernet, no internet access at all, icon in notification area has a red X ? Right click it there and select troubleshooting, let it find any issues, can be just a setting. Best get yourself something to run a scan for malware, preferably try Malwarebytes AntiMalware. Use the Free version https://www.malwarebytes.org/
      My Computer


  7. Posts : 1,507
    windows 10 PRO
    Thread Starter
       #17

    have run various antispyware programs, there is no redx.....all is reporting as OK......except message unidentified network....with Ethernet card......troubleshooting said it found a problem but could not fix it...
      My Computer


  8. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #18

    reddwarf4ever said:
    have run various antispyware programs, there is no redx.....all is reporting as OK......except message unidentified network....with Ethernet card......troubleshooting said it found a problem but could not fix it...
    Wifi off the same Router/Modem works fine ? Any other PC's or Laptops working off ethernet ? Unplug Modem wait 15 seconds and plug it back in. Guess Ethernet card is not being identified, but said updated the drivers correct ?
    No yellow exclamation points in device manager ?
      My Computer


  9. Posts : 1,507
    windows 10 PRO
    Thread Starter
       #19

    jds63 said:
    Wifi off the same Router/Modem works fine ? Any other PC's or Laptops working off ethernet ? Unplug Modem wait 15 seconds and plug it back in. Guess Ethernet card is not being identified, but said updated the drivers correct ?
    No yellow exclamation points in device manager ?
    other devices ok with wifi from same router and PC Ethernet ok also...device manager shows no issues...
    found driver on toshiba site, but wasn't easy....satellite C55 Qualcomm atheros card, went to Qualcomm site, but can't identify which one
      My Computer


  10. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #20

    reddwarf4ever said:
    other devices ok with wifi from same router and PC Ethernet ok also...device manager shows no issues...
    found driver on toshiba site, but wasn't easy....satellite C55 Qualcomm atheros card, went to Qualcomm site, but can't identify which one
    O.k. since i do not have the exact model except C55 for laptop was hard for me to look. I feel if drivers was not there would give exclamation point next to it in Device Manager, so must have the drivers installed. When you ran troubleshoot it detected an issue it could not fix.Can be corrupted files still or wrong settings.

    Something else you can try is reset the Network adapter.Try these steps.Let me know more about the Model card and laptop and if the driver worked.

    http://windows.microsoft.com/en-us/w...nection-issues
      My Computer


 

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