KB3140743 fails to update

mpoffo said:

I ran the troubleshooter and it found an issue with the update system and repaired it. Unfortunately this did not correct the issue.

2016/03/01 19:13:50.5108504 9628 9564 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C

Can you check the Windows Modules Installer setting?

Search "services"
Open Services and scroll to Windows Modules Installer.


If it's not set to Automatic, double-click to open its settings box. Use the drop down arrow and change it to Automatic.



Reboot and see if this resolves things.

mpoffo said:

I ran the troubleshooter and it found an issue with the update system and repaired it. Unfortunately this did not correct the issue.

Any idea what the error was it repaired?

The errors I listed in post in #17 were what I saw in your log. Here is the list of WU error codes from MS. I don't find any of yours in the list.
https://support.microsoft.com/en-us/kb/938205

Hoping the Windows Modules Installer setting helps, 'cause, short of a clean install, (which I know you want to avoid), I am running out of ideas!

mpoffo said:

It was set to manual but I changed it to automatic. I rebooted and tried the update again and the same thing happened. I installed this on my other main desktop and it worked the first time. lol.

I did notice a difference though in the installs. With my other PC it seemed to do them both at once. With this PC it did the first one and then I was stuck on the second. Could it be that the other update that date did not install properly? I see it listed but I cannot uninstall it to try again.

I had one system do the same thing - install the one update and then install the second, cumulative one - - but it went through without a hitch.

I still would like to see tried this with Norton completely uninstalled.

Want to try a repair install with an in-place upgrade?

Failing these two options, I am stuck with a clean install. Or, wait it out for a while.

I will try the Norton thing tonight and see if that is the issue. I honestly was looking at a clean install at this point. I have not done a clean install yet. The other two were done via the upgrade path. I have not been having any issues though with my system.

mpoffo said:

I will try the Norton thing tonight and see if that is the issue. I honestly was looking at a clean install at this point. I have not done a clean install yet. The other two were done via the upgrade path. I have not been having any issues though with my system.

Well, if the Norton thing doesn't work, you could try the repair install first, before the clean install. A repair install is relatively quick, and you retain all apps and files.