howdy, i'm logged into windows accont but getting update to latest builds is always an issue, i'm on build 14251.rs1 release 160124-1059 but wont go any higher, try to do a system refresh keeping my files is not allowed, running media creation tool to try update refuses to let me keep files if i go to recovery reset my pc and click option to keep my files it tells me it wants to reme every thing ive installed, why can't i keep my files, why is win 10 refusing to let me keep them just to try sort issues out, i'm getting sick of the stupid issues, seriously thinking of reverting back to 7.

any help well appreciated