1.    24 Feb 2016 #1
    Join Date : Aug 2015
    Posts : 1
    windows 10

    dvd drive not reconized

    Error message says module not installed. After upgrading i was supposed to receive KB3051704 update to correct this problem. Is that what's wrong or something else. Please help. I need to be able to use the dvd drive. I never received the update.
    Last edited by deacon; 24 Feb 2016 at 20:44. Reason: adding
      My System SpecsSystem Spec

  2.    24 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2

    Go to Resolution 5 of this Microsoft article.................Your CD or DVD drive is not recognized by Windows or other programs

    ****Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
      My System SpecsSystem Spec


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