Windows 10 Pro, version 1511, 10586 update fails multiple times

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  1. chewlip
    Posts : 21
    Windows 10
       New #1

    Windows 10 Pro, version 1511, 10586 update fails multiple times


    I've tried to install this multiple times: Upgrade to Windows 10 Pro, version 1511, 10586

    Here's what I've done so far to try and fix:

    Code:
    sfc /scannow
    multiple times as admin. No errors reported.
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
    I've checked the Windows logs but didn't find anything.

    When Windows restarts I get the Windows logo, but it then goes to a blue screen and asks me if I want to restart, or reset my PC. I restart and then I get a message saying the update install failed.
      My Computer
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  3. cereberus
    Posts : 15,480
    Windows10
       New #2

    Try this if you have not tried it (you do not say)

    Download iso, click on it and run setup.exe.

    Windows 10
      My Computer
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  4. chewlip
    Posts : 21
    Windows 10
    Thread Starter
       New #3

    I should have mentioned I already have Windows 10, this is an update to it. Should I still download the ISO (I haven't tried this yet)?
      My Computer
    Quote Quote

  6. Word Man
    Posts : 1,579
    Windows 10 Pro
       New #4

    chewlip said:
    I should have mentioned I already have Windows 10, this is an update to it. Should I still download the ISO (I haven't tried this yet)?
    Welcome to TenForums, chewlip.

    Several folks here have reported that the Windows Update route (for this new build upgrade install) failed for not so obvious reasons and then it runs fine from the iso, so I would say yes.

    Per Cereberus' advice, running setup.exe from within Windows will do the upgrade, not a clean install, which is equivalent to what the Windows Update route is trying to do.

    My laptop (a Dell) took the upgrade through Windows Update just fine. However, my wife's (an Acer) would not - for her the iso upgrade route went off without one hitch.

    Do you have a complete backup, ideally a complete disk image, of your system saved on an external drive? This is highly recommended.
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  7. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #5

    chewlip said:
    I should have mentioned I already have Windows 10, this is an update to it. Should I still download the ISO (I haven't tried this yet)?
    What version of Windows 10 do you have running now ?
    Is it 10240 ?
    If yes, then you should follow the advice given to you and download the iso from either Media Creation Tool or Tech Bench.
    Then do an upgrade install by right click at the iso > click Mount > click Setup.exe.
    No product key is required.
    Activation is automatic.

    In case you don't know. To check you Windows 10 version : type winver in your search bar > Enter.
      My Computer
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  8. cereberus
    Posts : 15,480
    Windows10
       New #6

    davidhk said:
    What version of Windows 10 do you have running now ?
    Is it 10240 ?
    If yes, then you should follow the advice given to you and download the iso from either Media Creation Tool or Tech Bench.
    Then do an upgrade install by right click at the iso > click Mount > click Setup.exe.
    No product key is required.
    Activation is automatic.

    In case you don't know. To check you Windows 10 version : type winver in your search bar > Enter.
    OP is trying to upgrade to 10586. It does not matter if 10240 or old OS is being used (so long as valid). The iso will upgrade in either case.
      My Computer
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  9. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #7

    cereberus said:
    The iso will upgrade in either case.
    Who said it will not ?
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  10. chewlip
    Posts : 21
    Windows 10
    Thread Starter
       New #8

    davidhk said:
    What version of Windows 10 do you have running now ?
    Is it 10240 ?
    If yes, then you should follow the advice given to you and download the iso from either Media Creation Tool or Tech Bench.
    Then do an upgrade install by right click at the iso > click Mount > click Setup.exe.
    No product key is required.
    Activation is automatic.

    In case you don't know. To check you Windows 10 version : type winver in your search bar > Enter.
    It says Windows 10.0 (Build 10240)
      My Computer
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  12. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #9

    chewlip said:
    It says Windows 10.0 (Build 10240)
    Thank you.
    You need to upgrade to 10586.
    Use the suggestions given to you in this thread.

    ISO download links .......................
    Media Creation Tool ( MCT )
    https://www.microsoft.com/en-us/soft...load/windows10

    Tech Bench
    https://www.microsoft.com/en-us/soft...load/techbench


    Good luck.
      My Computer
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  13. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #10

    Using MCT as example................
    Download the Tool and run it.
    Then select     Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps, or keeping nothing.
    No product key is required.
    Activation will be automatic.
      My Computer
    Quote Quote

 

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