1.    11 Dec 2015 #1
    Join Date : Oct 2015
    Posts : 2

    Update nightmare - reset Apps, lost Data after automatic update

    on a no-problem notebook of a Relative, win ran an update last night at 4 and came up with this:
    Most App-Links are gone, Apps still there.
    But Firefox, Outlook and others seem completely reset as if freshly installed, no accounts set f.e.
    Win demands hardware driver installation for Wifi.
    And a bunch of personal files on the Desktop are gone.

    Please point me to the right direction before i start to act there.
      My System SpecsSystem Spec

  2.    11 Dec 2015 #2
    Join Date : Nov 2015
    Posts : 1,648
    64bit Win 10 Pro ver 1607 Build 14393.105

    Same thing happened to one of my relatives yesterday! I suggested we did a restart before we tried anything else and on restarting the apps all reappeared and her desktop came back as she remembered it.

    This might be the first thing to try and it might sort itself out.
      My System SpecsSystem Spec


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