Settings window closes after I click on the Update & Security button ?


  1. Posts : 5
    Windows 10 Pro
       #1

    Settings window closes after I click on the Update & Security button ?


    The title says it all ! I am running a fully updated Windows 10 Pro Eng. Build 10586.
    I go to the start menu, click on settings and when I click on the Update & Security button the window just vanishes !
    I have restarted and tried several times to no avail.
    Any help would be appreciated.
    Thank You.
      My Computer


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My Computer


  3. Posts : 5
    Windows 10 Pro
    Thread Starter
       #3

    Thanks for the fast response. I ran your commands and ended up with "Error: 0x800f081f The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature."

    I have enclosed the log file.Attachment 51359

    Any suggestions ?




    davidhk said:
    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My Computer


  4. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #4

    "Source files could not be found"

    It will take some doing. If you care to try it........................

    Use the Tech Bench link and download the iso file. It will have the Install.wim in the Sources folder.
    http://www.microsoft.com/en-us/softw...load/techbench

    After the iso is downloaded, mount it.
    Then in the elevated command prompt ( Command Prompt (Admin) ), copy/paste this command line .................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:X:\sources\install.wim:1 /limitaccess

    Note :
    X is where your iso is mounted. Change it to the correct letter if it is not X.
      My Computer


  5. Posts : 5
    Windows 10 Pro
    Thread Starter
       #5

    Thanks David, I will give it try a bit later this evening.
      My Computer


  6. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #6

    davidowen said:
    Thanks David, I will give it try a bit later this evening.
    You are welcome.
    Hope this works for you.
    Good luck.
      My Computer


  7. Posts : 5
    Windows 10 Pro
    Thread Starter
       #7

    Well, I tried this several times, restarted the PC each time. The CMD line said that it had succeeded but the same negative result each time.
    I have "Updated" Windows from USB install but no positive result.
    I think that I will reinstall Windows 10, I will not lose any data as I have a separate HDD with data on.
    Anyway thank you for your time and assistance.
      My Computer


  8. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #8

    davidowen said:
    Well, I tried this several times, restarted the PC each time. The CMD line said that it had succeeded but the same negative result each time.
    I have "Updated" Windows from USB install but no positive result.
    I think that I will reinstall Windows 10, I will not lose any data as I have a separate HDD with data on.
    Anyway thank you for your time and assistance.
    Please let us know the result of reinstalling.
    Thank you.
      My Computer


  9. Posts : 5
    Windows 10 Pro
    Thread Starter
       #9

    David, I did a fresh install from a USB Key but the same thing happened, however i did restore from the fresh install and it now (so far) looks O.K.
      My Computer


  10. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #10

    davidowen said:
    David, I did a fresh install from a USB Key but the same thing happened, however i did restore from the fresh install and it now (so far) looks O.K.
    Thank you for the follow up.
    Let's hope you are trouble-free from here on.
      My Computer


 

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