I can't disable windows update driver installation

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  1. Posts : 36
    windows 10
    Thread Starter
       #11

    So I checked my moms laptop which is the non touchscreen version of my laptop, but she has the intel celeron N2840 processor instead of the N2830 that I got. Her damn laptop NEVER locks up during restart on win 10 like mine does. I don't understand lol
      My Computer


  2. Posts : 68,881
    64-bit Windows 11 Pro for Workstations
       #12

    tim87 said:
    I went to the link you gave me and step 5 is what I originally did, but once I select no, no other options pop up like it should. Which is why I made this thread in the first place.

    Update: so I'm assuming I have windows 10 insider preview build 10565 since the options that are supposed to pop up aren't. **?!

    Update 2: After I replied with the first update, I did the windows update which installed some security update, did a couple more things then restarted. The *** computer locked up during the restart process again! the one problem I've had each time I've upgraded to 10! That's the last straw, I'm done with this ***
    You should only see this below with step 5. It's the new default in the new Windows 10 TH2 as well.

    I can't disable windows update driver installation-43416d1445206548-device-driver-automatic-installation-turn-off-windows-10-device_installation_.png
      My Computers


  3. Posts : 36
    windows 10
    Thread Starter
       #13

    Brink said:
    You should only see this below with step 5. It's the new default in the new Windows 10 TH2 as well.

    I can't disable windows update driver installation-43416d1445206548-device-driver-automatic-installation-turn-off-windows-10-device_installation_.png
    Those two options are exactly what I got which is why made this thread. I then found out I had the newer version of ten? Now can you tell me why my pc locks up every time I restart? Like I said before, it doesnt happen on my moms laptop, only mine.
      My Computer


  4. Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #14

    I'm afraid this setting is not enough to prevent Windows Update replacing a driver. I have tried myself. To really stop Windows Update from messing with the drivers you have to hide the relevant driver updates so they are ignored. Reinstall the working driver again, but before you restart run the tool in the link to detect the driver updates. Then hide them. Restart the computer. Next time new updates are installed, your drivers should not be affected.
      My Computer


  5. Posts : 36
    windows 10
    Thread Starter
       #15

    Can someone please answer why win 10 works perfectly on my moms laptop, but always has problems on mine? I'm really curious as to why.
      My Computer


  6. Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #16

    Different hardware, different compatibility. Windows 10 usually work out of the box (without installing any driver or tweaking) in new computers. If your computer is not that new, problems start.
      My Computer


  7. Posts : 463
    Windows 10 Home and Pro
       #17

    Short answer: Drivers. Find yours at your computer manufacturer's website, and install them
      My Computer


  8. Posts : 36
    windows 10
    Thread Starter
       #18

    I updated drivers before upgrading to ten and had problems. I didnt update any drivers before upgrading to 10 and still had problems. the intel celeron N2830 and N2840 processors aren't that much different. So I don't know. I might not be able to have 10 on my laptop which frustrates me.
      My Computer


  9. Posts : 463
    Windows 10 Home and Pro
       #19

    Question: Does your computer manufacturer provide windows ten drivers for your computer?
      My Computer


  10. Posts : 36
    windows 10
    Thread Starter
       #20

    yes. I went to the website one time after upgrading to 10 and updated some drivers and still had problems.
      My Computer


 

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