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  1.    07 Nov 2015 #11
    Join Date : Nov 2015
    Posts : 20
    windows 8.1 pro

    Thank i will follow your advice
      My System SpecsSystem Spec

  2.    07 Nov 2015 #12
    Join Date : Aug 2015
    Posts : 393
    10 pro 64 clean install

    Here below is a good place from HP as to how to perform a recovery back to factory, it's on youtube

      My System SpecsSystem Spec

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