(Re)Activation after identical motherboard replacement

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  1. Posts : 79
    win10 or win7
       #1

    (Re)Activation after identical motherboard replacement


    (Re)Activation after identical motherboard replacement.
    I had my 2008 era Dell motherboard fail but I was able to find a used MB matching my PC model, bios, cpu. I had saved my old boot drives for XP, 7Pro and 10Pro for that PC, and they all boot fine with the replacement MB. 7Pro and 10Pro no longer show as activated since 'almost identical' is apparently not enough. On 10P this shows as 0xC004F211, a HW change. I only ever had a local acct, so I can't use the Microsoft acct method to transfer the license if that was even an option.

    It is my understanding that for W8 and newer, once anyone has activated the OS with a specific motherboard, the entitlement for the OS+MB pairing is forever recorded in a MS activation database. You or anyone else could move the MB to an entirely different box with blank drives and successfully clean install the paired OS and it would activate automatically. Is this true or does the process look at more than the MB? Can I assume that since 10P does not activate on my replacement MB, it must have come from a PC that never had 10P installed?

    It seems like there should be a live-CD or boot utility that would query the MS activation database using the MB specifics and find out what OS entitlements already exist. If such a tool existed, then sellers of used systems without drives could still list such information. Instead you have to first install an OS and then hope the activation process finds a match. This process only says if a key is valid or blocked, and not the entitlement history of the MB.
    (Re)Activation after identical motherboard replacement Attached Files
      My Computer


  2. Posts : 4,594
    several
       #2

    If it is a hardware change, you could have difficulty if the activation was done with free upgrade from win7>win10.

    One of my machines has been deactivated . It wasnt a hardware change but the os thought it was.

    There have been numerous other people affected.

    It is possible your second hand mobo might have had win10 HOME activated on it. Only way to find out is install HOME and see what happens.
      My Computer


  3. Posts : 31,681
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #3

    SIW2 said:
    If it is a hardware change, you could have difficulty if the activation was done with free upgrade from win7>win10.
    One of my machines has been deactivated . It wasnt a hardware change but the os thought it was.
    There have been numerous other people affected.
    I have twice now used my MS account and the activation troubleshooter to transfer a digital licence to a replacement machine. I told you about my first time last month, a digital licence that was originally obtained with the free W7>W10 upgrade. The second time was a couple of days ago for a W11 Pro machine.

    It is possible your second hand mobo might have had win10 HOME activated on it. Only way to find out is install HOME and see what happens.
    Run the Activation Troubleshooter. It should tell you if it finds a digital licence for Home, as it did for me here.

      My Computers


  4. Posts : 79
    win10 or win7
    Thread Starter
       #4

    The troubleshooter only says that it can't activate windows. It gives no details. If I hit "recently changed HW", it wants me to login to an account I don't have. In seems that I would have needed an existing MS acct setup before I replaced the HW, or a way to fix and boot the old MB, or a new license.
      My Computer


  5. Posts : 2,191
    Windows 10 Pro 64-bit v22H2
       #5

    tns1 said:
    The troubleshooter only says that it can't activate windows. It gives no details. If I hit "recently changed HW", it wants me to login to an account I don't have. In seems that I would have needed an existing MS acct setup before I replaced the HW, or a way to fix and boot the old MB, or a new license.
    Call Microsoft tech support. They might be able to help.
      My Computers


  6. Posts : 43,007
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Daily free giveaways of paid apps & software

    Scroll down- license for $39.99 for example.
      My Computers


  7. Posts : 109
    Windows 10
       #7

    According to https://support.microsoft.com/en-us/...EBD=Windows_10 , to reactivate you need either a digital license or a product key. If you have lost any physical or "noted in a file" register of your product key, maybe you can recover the latter with NirSoft's ProduKey ProduKey - Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server . It's not for sure, as your current Windows isn't activated now, although it was before.
      My Computer


  8. Posts : 31,681
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #8

    tns1 said:
    The troubleshooter only says that it can't activate windows. It gives no details....
    That seems conclusive evidence that there is no digital licence. If it had found any digital licence for this m/board it would have told you.....

    If I hit "recently changed HW", it wants me to login to an account I don't have. In seems that I would have needed an existing MS acct setup before I replaced the HW, or a way to fix and boot the old MB, or a new license.
    Yes, if you had signed in to the old PC with a Microsoft account then it would be recorded in your MS account as an activated device. The activation troubleshooter would then be able to sign in to the MS account and let you pick it as the 'previously activated' machine and transfer the activation to the new one.
      My Computers


  9. Posts : 79
    win10 or win7
    Thread Starter
       #9

    Thinking back, when the PC was new it came with XP preinstalled. I later upgraded to 7P with a purchased key (prob OEM). I saved the email with that key. I briefly installed 10P during the free upgrade period but continued with 7P for years. Last year I reinstalled 10P fully expecting to have license or compatibility or performance issues on such old HW. To my surprise it installed fine, found the 10P entitlement, and ran just as well as it had under 7P. A month or two later it failed to boot which proved to be the motherboard. I don't know if the 10P install converted the 7P key to a new one, since I didn't think to use a key finder util when I could have. Even if it did, or I was able now to discover it from a disk image, it probably wouldn't get around the "changed HW" activation issue.

    It turns out I must have created an MS acct at some point, but when I log in it only shows one of my other PCs and not the one I am working on.
      My Computer


  10. Posts : 109
    Windows 10
       #10

    I don't think this has to do with having or not an MS account. Although I don't know the exact terms of the 7P OEM? -> 10P free upgrade, if the 7P was OEM, likely the 10P was OEM too. With a retail license and some proof of purchase or property you could phone MS and get a solution. I had some technical difficulty when installing my for the time being recently purchased 10P, I can't recall it exactly, but in a "Win10 pro" folder of my data drive I have the following files (I think the 3 names were made or altered by me): MediaCreationTool21H2 (did not work).exe, MS assistance.txt, Win10_21H2_Spanish_x64.iso. The txt file has the following content:

    Do you need help?
    Call xxx xxx xxx (MS assistance number in my country)
    Order number: xxxxxxxxxxxxxxxx

    case number XXXXXXXXXXXXXXXXXXX

    I suppose I saw the first 2 lines in a web, I phoned xxx xxx xxx, and they provided me with a case number and a solution after telling the order number and describing the issue.

    Btw I have been able to d/l w/o issues and use successfully the MCT some few days ago to get an updated iso.
      My Computer


 

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