My Insider Preview version blocked at version th1 10240 professional

Page 1 of 8 123 ... LastLast

  1. Posts : 29
    Windows 10
       #1

    My Insider Preview version blocked at version th1 10240 professional


    Hi

    I joined the Insider Preview Program 4 months ago. I regularly updated all builds but since about 3 weeks, I do not receive any updates. I know that the last build is 10532 but I do not receive those updates. I contacted Microsoft this morning and they tell me that th1 10240 is a version for developers and that I am not supposed to have this version.

    Since I installed Windows 10 Insider Preview over my Windows 8.1, what can I do to remain in the Program but moving up to version 10532?

    I hope my question is clear (I'm French Canadian).

    Thanks in advance for your response.

    CélineMy Insider Preview version blocked at version th1 10240 professional-2015-09-04_08-09-01.jpg
      My Computer


  2. Posts : 18,424
    Windows 11 Pro
       #2

    Is settings -> Update & Security -> Windows Update -> Advanced Options set for "Get insider builds"?

    Sorry for my English, I don't speak French at all
      My Computer


  3. Posts : 29
    Windows 10
    Thread Starter
       #3

    NavyLCDR said:
    Is settings -> Update & Security -> Windows Update -> Advanced Options set for "Get insider builds"?

    Sorry for my English, I don't speak French at all
    lol No Problem to read English!

    I am attaching a new Screen Capture of my settings
    My Insider Preview version blocked at version th1 10240 professional-new-2015-09-04_11-28-18.jpg
      My Computer


  4. Posts : 18,424
    Windows 11 Pro
       #4

    Then below that are you fast or slow ring? Should be fast ring.
      My Computer


  5. Posts : 575
    Windows 11 Pro
       #5

    celine2456 said:
    lol No Problem to read English!

    I am attaching a new Screen Capture of my settings
    My Insider Preview version blocked at version th1 10240 professional-new-2015-09-04_11-28-18.jpg
    Something is wrong your Insider keys are greyed out. Go here (Settings>Privacy>Feedback and diagnostics) and show me your settings.

    My Insider Preview version blocked at version th1 10240 professional-priv.jpg

    The Diagnostics and usage data is greyed out but it still should read Full (Recommended) or at least Enhanced. If it reads Basic then this is why you Insider keys are greyed out in Settings>Updates and security>Advanced Options which can prevent you from receiving future Insider builds.
      My Computer


  6. Posts : 29
    Windows 10
    Thread Starter
       #6

    tracit99 said:
    Something is wrong your Insider keys are greyed out. Go here (Settings>Privacy>Feedback and diagnostics) and show me your settings.

    My Insider Preview version blocked at version th1 10240 professional-priv.jpg

    The Diagnostics and usage data is greyed out but it still should read Full (Recommended) or at least Enhanced. If it reads Basic then this is why you Insider keys are greyed out in Settings>Updates and security>Advanced Options which can prevent you from receiving future Insider builds.
    At a certain point in August, I had the very same screen than what you have but now this space is empty and I don't know since when (see image attached).

    My Insider Preview version blocked at version th1 10240 professional-diagnostique-2015-09-04_13-34-48.jpg
      My Computer


  7. Posts : 575
    Windows 11 Pro
       #7

    Open registry editor (Windows key +R). Type regedit into Run dialogue box and press Enter. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection. Double click the key AllowTelemetry and change the value to 3. Now check the Diagnostics and usage setting in Privacy. It should be set to Full (Recommended) now. Hopefully it is and now check Settings>Update and security>Advanced options and make sure the Insider keys are no longer greyed out. If everything looks OK, then you should see the latest Insider Preview build soon.

      My Computer


  8. Posts : 29
    Windows 10
    Thread Starter
       #8

    tracit99 said:
    Open registry editor (Windows key +R). Type regedit into Run dialogue box and press Enter. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection. Double click the key AllowTelemetry and change the value to 3. Now check the Diagnostics and usage setting in Privacy. It should be set to Full (Recommended) now. Hopefully it is and now check Settings>Update and security>Advanced options and make sure the Insider keys are no longer greyed out. If everything looks OK, then you should see the latest Insider Preview build soon.

    it's already set at 3

    My Insider Preview version blocked at version th1 10240 professional-telemetry-2015-09-04_15-09-26.jpg
    thanks for working hard to help me
      My Computer


  9. Posts : 575
    Windows 11 Pro
       #9

    Well that is disappointing to learn. I am fresh out of suggestions.
      My Computer


  10. Posts : 18,424
    Windows 11 Pro
       #10

    Maybe stop the insider builds in Windows Update and then restart them.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:03.
Find Us




Windows 10 Forums