Upgrade to 2004 green sceen driver_pnp_watchdog - rolls back

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  1. Posts : 550
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       #111

    While in safe mode device manager says wifi adapter is enabled and functioning but clicking on wifi icon on taskbar no wifi networks showup and ethernet is not available.
      My Computers


  2. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #112

    Ethernet should work whereas wifi often doesn't function.
    The troubleshooter often is not an option.

    See if this administrative command prompt command can enable safe mode with networking:
    bcdedit /set {default} safeboot network

    Do you have another working computer?

    If not use safe mode as much as possible including overnight.

    What we need to know is whether BSOD do or do not occur.
    Three to four days or ideally a week would work in most cases.

    If this is not an option the next option is to clean install 1909 and observe for BSOD.
    This process can take one to two weeks to have sufficient time to evaluate hardware and then each driver independently.

    Once testing has completed the Macrium image can be restored:
    Backup and Restore with Macrium Reflect
      My Computer


  3. Posts : 550
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       #113

    I have two other working 2004 machines that upgraded no problem just this laptop that wont, I will leave in safe mode for a few days.
      My Computers


  4. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #114

    The longer the duration in safe mode the better for testing purposes.
    Any crash while in safe mode is typically malfunctioning hardware.
    No crashes while in safe mode and crashes while in normal boot is typically misbehaving drivers.
    The duration of testing is critical and the longer the testing period the better.

    At the end of the testing period collect new logs.
    Report into the thread whether you saw reboots or whether you did or did not have to reboot during the testing period.
      My Computer


  5. Posts : 550
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       #115

    I have bit the bullet and done a clean install and my HP 250 G7 is now running but I am scared to install HP Support Assistant just in case it installs old drivers and gives a BSOD.
      My Computers


  6. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #116

    Did you clean install 1909 or 2004?

    Were there any unexpected shutdowns or restarts while in safe mode?

    Download and install HP UEFI Hardware Diagnostics > latest version 7.6.1.0 > run this version overnight in loop until error as performed earlier in the thread on the older version > the next day click esc > post images of the tests performed and the results into the thread

    https://www8.hp.com/us/en/campaigns/.../pc-diags.html


    The computer should have Macrium backup images.

    Monitor the computer for several days with only the Windows Clean install drivers with Windows updates.

    Post a new V2 into the thread.
      My Computer


  7. Posts : 550
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       #117

    zbook said:
    Did you clean install 1909 or 2004?

    Clean Install of 2004.

    Were there any unexpected shutdowns or restarts while in safe mode?
    No shutdowns or restarts in safe mode.

    Download and install HP UEFI Hardware Diagnostics > latest version 7.6.1.0 > run this version overnight in loop until error as performed earlier in the thread on the older version > the next day click esc > post images of the tests performed and the results into the thread

    https://www8.hp.com/us/en/campaigns/.../pc-diags.html


    The computer should have Macrium backup images.
    I have Macrium image just before clean install of 2004 and older images.
    Monitor the computer for several days with only the Windows Clean install drivers with Windows updates.
    Windows update has been run and updated to 19041.329. Will install Firefox and New Edge and monitor for a few days.
    Post a new V2 into the thread.
    Will post a V2 after a few days running.

    - - - Updated - - -

    LAPTOPX64-(2020-06-22_06-19-43).zip

    V2 logs inserted

    - - - Updated - - -


    Running Windows Extended tests instead of UEFI test which has already been run in this thread without error
      My Computers


  8. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #118

    Were there any unexpected shutdowns or restarts while in safe mode?

    2004 was clean installed.
    Was only Windows updates of non-Microsoft performed?
    Please confirm that no non-Microsoft drivers were installed.

    In startup and recovery system failure > uncheck automatically restart > reboot to maintain settings
      My Computer


  9. Posts : 550
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       #119

    No shutdowns or reboots in safe mode.

    Windows update updated Realtek Bluetooth driver and Realtek Wifi.

    Will disable auto reboot.
      My Computers


  10. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #120

    This link for the HP notebook only offers HP Support Assistant and without trial and error testing its unknown how it will perform in the current computer environment.

    https://support.hp.com/us-en/drivers...20?sku=6MP21ES

    You can try to install each of these HP software and see whether one functions:

    HP Image Assistant (HPIA)
    https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html

    HP SoftPaq Download Manager (SDM)
    http://whp-aus1.cold.extweb.hp.com/p...it/HP_SDM.html


    HP 250 G6 Base Model Notebook PC was supported up to 1803.
    HP 250 G7 was not displayed as a supported model.
      My Computer


 

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