1.    20 Jun 2016 #1
    Join Date : Oct 2013
    Posts : 15,585
    64-bit Windows 10 Pro build 14951

    HP Notebook Computer Battery Safety Recall and Replacement

    On June 14, 2016 HP announced a worldwide voluntary safety recall and replacement program in cooperation with various government regulatory agencies, for certain notebook computer batteries. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through August 2015, and/or were sold as accessories or spares, or provided as replacements through Support. These batteries have the potential to overheat, posing a fire and burn hazard to customers.

    Because these batteries pose a fire and burn hazard, it is extremely important for customers to check whether their batteries are affected, and to cease use of affected batteries immediately. Customers may continue to use their notebook computer without the battery installed, by connecting the notebook to external power.

    HP’s primary concern is for the safety of our customers. HP is proactively notifying customers, and will provide a replacement battery for each verified, eligible battery, at no cost. For customers with 10 or more potentially affected batteries, HP has put in place a process to assist with the validation and ordering process. For details please refer to the FAQs tab on this website...

    The following laptop models are directly impacted by the voluntary recall:
    • HP Compaq: CQ45 (B), CQ58 (B)
    • HP ENVY: dv6 (G)
    • HP Pavilion: 14 (S), 15 (S), 17 (S), g4 (S), g6 (S), g7 (S)
    • HP: 240, 245, 246, 250 G1, 255 G2, 450, 455, 650, 655, 1000 (B), 2000 (B)
    • HP ProBook: 440 G0, 440 G1, 445 G1, 450 G0, 450 G1, 455 G1, 470 G0, 470 G1, 470 G2, 4440s, 4441s, 4445s, 4446s, 4540s, 4545s

    The above models were shipped with affected batteries with barcodes, starting with the following prefixes:
    • 6BZLU
    • 6CGFK
    • 6CGFQ
    • 6CZMB
    • 6DEMA
    • 6DEMH
    • 6DGAL
    • 6EBVA

    Read more: HP Notebook Computer Battery Safety Recall and Replacement Program
      My System SpecsSystem Spec

  2.    20 Jun 2016 #2

    Hi there

    thanks for this thread -- I have 3 HP envy's of varying age, vintage and capability -- HP still IMO if you want a proper decent laptop computer - they still deliver the goods just fine. Any HP laptop I've ever had has been just fine.

    I'm OK though - but thanks again for the warning -- very important too if people take the computers on planes --fire on an aircraft is NOT what passengers need !!!.

      My System SpecsSystem Spec

  3.    20 Jun 2016 #3

    There are a limited number of battery manufacturers so it will probably affect other OEM's like back when they had the problems with batteries exploding.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Surface Microsoft to recall some Surface Pro power cables
Read more: Microsoft to recall some Surface Pro power cables | ZDNet UPDATE: http://www.tenforums.com/windows-10-news/38183-how-get-replacement-ac-power-cord-your-surface-pro.html
Windows 10 News
No BSOD - repeated computer shutdowns (on battery power only)
On battery power, my laptop shuts off with no BSOD after 20 minutes of light use (web browsing). Laptop will not restart on battery power - only when plugged in. When restarted (plugged in) the battery level shows 85%. Laptop diagnostics say...
BSOD Crashes and Debugging
Battery Not Charging (Non dell type battery detected)
Hi, I have Dell ispiron 5537 , i5 CPU , 6GB Memory. My battery suddenly stops charging. And in bios it say not dell type battery. And if i turn on my computer than it says not charging. Is there any way to fix this battery issue?
Drivers and Hardware
BATTERY excessive battery consumption
Hello, in first I am sorry for my bad english. In second, I installed w10 yesterday and today I notice an excessive battery consuption, because with the 100% battery charge and without usage, after 38 minutes the battery charge go down to 74% and I...
Drivers and Hardware
9 cell battery so-so fit. Battery pulled out by opening pc screen.
Ok, so I bought a 9 cell battery from a local store called for $137.99 and bypassed the $207.49 6 cell battery because I'm cheap and needed it now. As soon as I got home, I put it in, it fit perfectly. I opened it, only opened it roughly a 1/4 of...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:14.
Find Us
Twitter Facebook Google+

Windows 10 Forums