MS Wants to Make Win 10 Spam-Free: Abusive App Reviews to Be Remove

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    MS Wants to Make Win 10 Spam-Free: Abusive App Reviews to Be Remove

    MS Wants to Make Win 10 Spam-Free: Abusive App Reviews to Be Remove


    Posted: 07 Nov 2015

    Microsoft Wants to Make Windows 10 Spam-Free: Abusive App Reviews to Be Removed

    Redmond now working to improve the Windows Store


    Back in 2012, everyone claimed that Microsoft had an app problem because nobody wanted to create programs that would run in the Modern UI of the new operating system.

    Now that the company has more or less addressed this problem (some key apps are still missing from Windows 10 though, including Google's), Redmond has more time to spend on improving the quality of the content offered in the store.

    And the first step in this direction is to block false and abusive reviews that might be posted for various apps available for download.

    As WMPU noticed, Microsoft has recently made a first change to block people from posting false comments on product pages, and the company confirmed in a statement on the official Windows Dev Feedback UserVoice page that this is indeed the case.

    “Several features in this request are now live including 1) respond to review, 2) public response to reviews, 3) escalate to support which in a few cases can delete the comment if it violates the policy, 4) technology to detect and remove a large majority of the spam reviews, and 5) how helpful is a comment,” the company said.
    Read more: http://news.softpedia.com/news/micro...d-495848.shtml
    Cluster Head's Avatar Posted By: Cluster Head
    07 Nov 2015


  1. Posts : 1,557
    W10 32 bit, XUbuntu 18.xx 64 bit
       #1

    Couldn't that get dicey? How would they know if it is a false review vs a legit review? I am ok with them removing false reviews & spam reviews. Microsoft needs to be careful not remove legit (good or bad) reviews. That how people judge whether or not to get the product(s) if people can't find information elsewhere.
      My Computer


  2. Posts : 806
    Windows 10 Home version 20H2 64bit OS Build 19042.1023
       #2

    I have to agree with Groze. How would they know? It is good to know that they are smart enough to do something with the reviews and are working to get the store better.
      My Computers


  3. Posts : 3,257
    Windows 10 Pro
       #3

    Well, you can see by the steps they are taking, they have technology designed to identify spam (probably massive number of reviews coming from the same IP address and accounts, or similar), as well as a review process which means reviews can be flagged and viewed by a person, as well as the ability for the app owner and community to respond to comments.
      My Computer


  4. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #4

    Though I can understand where Microsoft is coming from as I've seen (read) some very questionable "reviews" on apps and products, I can't wholeheartedly agree with deleting or censoring them as this could clearly lead to abuse the other way. Now we get to where the dev's "control" what's being written about their own products, which can lead to fraud and false advertisement.

    Overall I'm not a fan of this policy; but I agree that something needs to be done with those reviews that are clearly abusive and nasty. The "this program sucks, don't buy" is clearly not productive or helpful to anyone and does need to be bounced. The question (concern) I have is where will the line be drawn?

    My two cents.
      My Computers


  5. Posts : 806
    Windows 10 Home version 20H2 64bit OS Build 19042.1023
       #5

    ______ The line is right here the posts that don't really contribute to anything or the really negative ones will probably be the ones to get removed.
      My Computers


  6. Posts : 30
    win10 pro x64
       #6

    how much you guys wanna bet that 99.99% of removed "spam" reviews are going to be negative ones?
      My Computer


  7. Posts : 27,162
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #7

    sygnus21 said:
    Though I can understand where Microsoft is coming from as I've seen (read) some very questionable "reviews" on apps and products, I can't wholeheartedly agree with deleting or censoring them as this could clearly lead to abuse the other way. Now we get to where the dev's "control" what's being written about their own products, which can lead to fraud and false advertisement.

    Overall I'm not a fan of this policy; but I agree that something needs to be done with those reviews that are clearly abusive and nasty. The "this program sucks, don't buy" is clearly not productive or helpful to anyone and does need to be bounced. The question (concern) I have is where will the line be drawn?

    My two cents.
    Constructive criticism(for well or bad) is always good. But the problem with todays perceived web anonymity is there are to many trolls, and I'm sorry to say it, but, most people don't criticize any more, they just 6!tch.
      My Computers


  8. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #8

    Atomic77 said:
    ______ The line is right here the posts that don't really contribute to anything or the really negative ones will probably be the ones to get removed.
    Right. Who's defining "the really negative"??? And what is "really negative"?

    zahl said:
    how much you guys wanna bet that 99.99% of removed "spam" reviews are going to be negative ones?
    I would say a large share, and that's what concerns me; especially when you don't know what defines what? Yes, "this program sucks, don't buy" is cut and dry. But what about - "product quit working and vendor failed to return my calls, as such I can't recommend this product". Is that cut and dry?

    Cliff S said:
    Constructive criticism(for well or bad) is always good. But the problem with todays perceived web anonymity is there are to many trolls, and I'm sorry to say it, but, most people don't criticize any more, they just 6!tch.
    I am ever are of this and just use common sense and filtering when reading through reviews. Amazon is one such place where people moan and groan a lot about nothing; but as I said, I just filter out the noise and use common sense when reading reviews there, and elsewhere.

    And yes, constructive criticism is good. Key word being constructive.
      My Computers


  9. Posts : 3
    Windows Pro Build 10585
       #9

    This happened to me on Walmart's forums when I posed a mildy negative post about a new camera I bought on-line. They said to me it wouldn't be posted because it was unduly negative. Where are we? North Korea? Goodbye freedom.
      My Computer


 

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