PC Support Reps Tell Users to Uninstall Windows 10

BillyBob said:

Show us these figures you've worked out, anyway what has a hobbiest forum got to do with business. I don't know anything about failure rates on business computers, but if they're around .01% I'd say that's pretty good knowing what I know about computers.

With all the different computer configurations getting to 0% would be nigh impossible, even Apple who build their own hardware and software would be incapable of that.

I did show the numbers which you even quoted and which are based on looking at failures of Windows 10 upgrades reported in threads just like this one, as I wrote. You may be even right hinting at failure rates that may be way larger than 0.01%, take that number then as a label for 'way too large' ('way too large' for work computers, that is. Both work and hobby computers are affected, but the failure rates may be adequate for hobby computers)

Not sure this is a hobby site, there are certainly small business owners on this site that maintain their own work computers (or have their grandpa on this site that does the Windows 10 upgrades for them )

Say that upgrading a work computer to Windows 10 fails and the financial loss incurred is $1K per day. Say it takes 2 days to get it working again. It would be cheaper to get a new work computer in the first place, or not upgrading at all and holding out with an old OS as long as possible. The latter is very common, even for large businesses and government agencies. And no, these people are not all dummies, they have things to consider that hobbyists do not have to consider.

These considerations apply to all kinds of work computers: Windows, Apple, Linux, etc. As I wrote further above, in the past these considerations made me buy new work computers rather than upgrading old work computers (I did upgrade my hobby computers)

The possible game changer is SaaS (Software as a Service) that Microsoft is touting for Windows 10. But it would only be an actual game changer if upgrades don't fail (or have a failure rate of near zero). With the number of failures reported in threads like this, a professional running a home office, a dentist, etc. would certainly not upgrade. They would just buy a new work computer if the old one stops working, or do a scheduled replacement every 3 years or so, it is cheaper that way.

sygnus21 said:

I'm sorry, perhaps I'm missing something here as I thought this was a tech forum, where we did try the new... thus one of the main purposes of a tech forum. Did I miss that?

It just amazes me to hear so many people say they won't try this or that, but are yet here on a tech forum... bashing those that do


Just an observation

I know I'm not saying anything new, but I'd like to emphasize that at least some of the readers are not particularly techy and are on the forum for help with and information about a new and somewhat puzzling operating system. The fact that we're here means we are not averse to trying "this or that". It may be more that we are trying to determine whether we are willing to try "this", or maybe we should wait until we understand more about "that".

I don't see anything wrong with people that jump in with all feet and try everything new. I certainly see any reason to bash them. But at the same time, I don't see any reason that we that are less tech savvy should be bashed for our feeling cautious or wary.

Or am I misreading your post. Are you saying that only techies are welcome here?

BunnyJ said:

@FrozenCursor

From my experience in business IT departments do testing before they port a new OS to the field and all users. And I would suspect that many other business have IT support that would do the same. The process is not as messed up as you make it seam.

Jeff

And for businesses like financial institutions or, I assume, others with serious security concerns - businesses that provide the employees with locked down systems that can be modified only by the IT staff - that testing is very thorough. I would be surprised if many of them are handing out Windows 10 yet; it's far too early.

I have three pc's upgraded and no particular problems.

pokeefe0001 said:

I would be surprised if many of them are handing out Windows 10 yet; it's far too early.

That's my feeling too, as others have hinted at as well, just now.

And the question that I tossed further up is: when do you think will Windows 10 be introduced for work use?
In 1 year? 2 years? 3 years?

Frankly, if the answer is 3 years, then there is little incentive to upgrade an old work computer to Windows 10, I would just buy a new work computer with pre-installed Windows 10 as a scheduled replacement.