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Xbox Live Rewards has apparently reset a lot of people's MyVIP rank, which is causing huge customer backlash as members who had accumulated as much as 5 "stars" in the program, find themselves being reduced to 0 stars.
For those who have never heard of Xbox Live's MyVIP feature, it aims to offer members a certain level of payback for every purchase they make in the Xbox store. The first payback is unlocked after you spend at least $150 in a year, which earns you a VIP star. As your star rank progressively grows, so does your payback percentage. The program is quite popular among Xbox Live Gold members as they earn double payback percentages on purchases...
Read more: Xbox Rewards resets MyVIP stats and changes terms, faces huge customer backlash