1. Joined : Jul 2016
    Posts : 3
    Windows 10 Home
       4 Weeks Ago #1

    Locked out in safe mode

    I recently downloaded an app that had a Trojan attached to it. It immediately started taking over so I went to msconfig and chose to start in safe mode, to try and get rid of it. When it restarted in safe mode it asked for the password. When I set up 10 from the upgrade I used a 4 digit pin and not a password. NOW I am locked out of my computer. How do I surpass the password to gid it open?
      My System SpecsSystem Spec

  2. Joined : Oct 2013
    NW Florida
    Posts : 6,509
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       4 Weeks Ago #2

    If you are using an MS account, put in your MS password associated with the MS account you used.
      My System SpecsSystem Spec

  3. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,089
    Windows 10 Pro
       4 Weeks Ago #3

    In addition to what Essenbe already mentioned, if you have a PIN you must have a password. Setting PIN is not possible if no password exists, an existing PIN always, without an exception, means that user also has a password.
      My System SpecsSystem Spec

  4. Joined : Jul 2016
    Posts : 3
    Windows 10 Home
       4 Weeks Ago #4

    I got it. Thanks gentlemen!
      My System SpecsSystem Spec


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