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  1. Joined : Nov 2016
    Posts : 7
    Windows 10 Home ver 1607 build 14393.351
       1 Week Ago #11

    Kari,
    I have no doubt the issue is not in having User Directories moved, but lies in corrupted root, registry or some other WIN files. I've been running corrupted since trying to add a SSD to a clean WIN HDD machine. The Samsung tool crashed mid clone, my novice experience didn't understand how WIN embeds the Recovery/boot OEM partition on the OEM HDD - and I went through iterations with Microsoft Chat/Desk help and ISO reinstalls to get to a buggy, but operational level with SSD as OS and HDD as User/data folders. BUT, with a more recent WIN10 push, the system became almost inoperable again - hangs between switching users, unstable platform apps, etc. At this point, WIN Support & Forums pointed to the same diagnostic tests you suggest above. They would not complete. Thinking I have nothing to loose, I thought that would put Users and OS back on SSD. I learned WIN install is smart enough to look at current file structure and try to duplicate leaving me with Users on D: and OS on C:. The unstable apps remained. I then tried to RESTORE - but, that doesn't work if Users on a different directory. THIS IS HOW I GOT TO WHERE I AM TODAY. Trying to move Users back to C: inorder to restore system.

    I did use the Move Users Back tutorial last night and move the Users to C: And ran the Sysprep to Reinstall/Upgrade the system for a 3rd time during the day. I did not do the Registry manipulations in the latter part of the tutorial because I wasn't sure how they applied - and it was a long day wasted on this computer again (a family holiday no less). I'm and extremely frustrated Microsoft fan. I realize I've created most of my own problem trying to optimize a machine beyond my understanding, but it also strikes me that when a user/consumer has to manipulate CMD prompt instructions and registry files - the engineering has missed delivering a UI at the same quality level of dare I say - Apple. So, I'm going to use another holiday and run the suggestions you mention above and provide you the results because you are trying so much more the organic Support Desks. If I just need to wipe the drives and reinstall - that's fine, but at this point I have a machine which will not switch between users, sign on & security apps are inop, and platform apps crash. Here goes... (back later with results).
      My System SpecsSystem Spec


  2. Joined : Nov 2016
    Posts : 7
    Windows 10 Home ver 1607 build 14393.351
       1 Week Ago #12

    OMG...
    I entered the CMD prompt as instructed.
    1. bcdedit /createstore bcd - completed
    2. bcdedit /import bcd - identified 2 installations, would not complete "A" because of "multiple indistinguishable devices"
    3. bootrec /rebuildbcd - same result

    I later identified the two installs as C:Windows and C:Windows.old

    Then came the fun:
    Upon exiting the CMD prompt, my computer booted to BLUE SCreen - "BCD missing or contains errors" File: \EFI\Microsoft\Boot\BCD Error Code: 0xc000000f

    I've now gone through multiple iterations of having to boot from a Recovery disc, cannot utilize Startup Repair, several routes lead to a "drive locked" message. I've tried a few advisories to "fix bcd" but hit the same multiple installation snag - then "device cannot be found" when I isolated to just C:Windows - I assume is from drive lock problem. Ran chkdsk - no problems found.

    I'm I back to needing to RESET from ISO?
    1. Keep my files, loose my apps (and thereby loosing apps I've paid for)
    2. clean reinstall
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,073
    Windows 10 Pro
       1 Week Ago #13

    CigarXO said: View Post
    OMG...
    I entered the CMD prompt as instructed.
    1. bcdedit /createstore bcd - completed
    2. bcdedit /import bcd - identified 2 installations, would not complete "A" because of "multiple indistinguishable devices"
    3. bootrec /rebuildbcd - same result
    That's my mistake, I didn't even think that your system would still have remnants of an old installation.

    OK, using another PC, download Macrium Reflect Free: Macrium Reflect Free


    Install Macrium Reflect and create a USB or CD/DVD rescue media as told in this tutorial: Macrium Reflect - Backup Restore - Windows 10 Forums (see Part One to install Reflect, Part Two to create rescue media).

    When done, use the rescue USB or CD/DVD to boot your problem PC. When Macrium console is shown, select Fix Windows boot problems on top of the left pane:

    Click image for larger version. 

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    Select your OS, click Next:

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    Click Finish:

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    Let Macrium do its magic. Click Yes to restart the PC, it should boot now:

    Click image for larger version. 

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    Kari
      My System SpecsSystem Spec


  4. Joined : Nov 2016
    Posts : 7
    Windows 10 Home ver 1607 build 14393.351
       1 Week Ago #14

    Kari,
    Thanks for pointing me to Macrium Reflect. My machine was stuck in Blue Screen unable to get beyond Recovery Boot. With Macrium, the machine is running the installed WIN10 OS on the SSD, I've moved the User Directory to the SSD (C and WIN10 seems a bit more stable as indicated by switching among Users, stable apps and access to startup/diagnostic tools. If I'd found Macrium a year ago, it would have been a much easier WIN10 experience.

    Out of curiosity I ran the bcd cmds again with these results:

    Click image for larger version. 

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    The move of Users back to C: has left me with a clean HDD (D which I plan to use for Data, Docs, Music, Photos - the records a family usually collects. I'll do this by relocating the User file locations with Properties. It would be a good time to correctly partition the drive before moving folders. Can you point me to a good instructional thread - or do I just Reformat the drive?

    Click image for larger version. 

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    I would appreciate this info because I have a second computer I just replaced a MB, upgraded CPU and installed SSD. I'm confused about how/what to do with partitioning after using the Samsung Data Migration tool to clone the HDD to SSD. Now the HDD has recovery and

    Click image for larger version. 

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    Thanks so much!
    Jeff
    Family IT Officer
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,073
    Windows 10 Pro
       1 Week Ago #15

    Good to know you got it fixed.


    CigarXO said: View Post
    Out of curiosity I ran the bcd cmds again with these results:
    Bootrec command is not a Windows command per se, it's not present in Windows, giving the error message shown in your screenshot when entered in Command Prompt when Windows is booted normally. It's only present in Windows recovery console, when Command Prompt is launched after computer has been booted to recovery console. Therefore it cannot be used when Windows is booted normally.

    Kari
      My System SpecsSystem Spec


 
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