1. Joined : Sep 2016
    Posts : 2
    windows 10
       21 Sep 2016 #1

    Can't see users list on Win 10 Lockscreen


    Hi,

    I have a new acer desktop with win 10 home version 10.0.14393.

    The problem is after I lock my screen, I can't see the users so I can select the user I want and enter the password.
    Mouse and keyboard are working.

    It's a bit hard for me to explain so I video recorded it.



    When I restart my computer, I can log in, but after some time, like 30minutes or 1hour, if I lock my computer, the problem happens.

    I already tried multiple things:
    - sfc /scannow
    - chkdsk
    - changed the advanced system settings from preffer performance to best appearance

    Nothing worked, it's a pretty annoying issue since this is my work computer, and I use applications that take almost 5 minutes to load and acess data, and I pretty much have to restart my computer everytime I leave him. Leave him unlocked is out of the question.
    And I would prefer not to reinstall windows 10 since it took me alot of time to configure this computer and I don't want to do it again, but if i have to I will do it.
    And I don't have any restore point so I can't restore the machine.

    Thank you all
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    S/E England
    Posts : 813
    10 Home x64 (1607), Pro x86 (1511)
       21 Sep 2016 #2

    Not sure why you don't see a list of accounts to sign in to, though others have reported this problem too.

    As a way round this, you could try turning off the Lock screen and the need to sign in on wakeup. See these Tutorials...
    Lock Screen - Enable or Disable in Windows 10
    Require Sign-in on Wakeup - Turn On or Off in Windows 10
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    S/E England
    Posts : 813
    10 Home x64 (1607), Pro x86 (1511)
       21 Sep 2016 #3

    Bree said: View Post
    ...though others have reported this problem too...
    ...here:
    No login prompt at login screen

    No solution yet, but you might like to keep an eye on that thread.
      My System SpecsSystem Spec


  4. Joined : Sep 2016
    Posts : 2
    windows 10
       21 Sep 2016 #4

    Bree said: View Post
    Not sure why you don't see a list of accounts to sign in to, though others have reported this problem too.

    As a way round this, you could try turning off the Lock screen and the need to sign in on wakeup. See these Tutorials...
    Lock Screen - Enable or Disable in Windows 10
    Require Sign-in on Wakeup - Turn On or Off in Windows 10
    Thank you for your help, I tried searching the problem on google as I always do, but didn't find this particular problem, only similar ones where the mouse and keyboard don't work. In mine they work.
    I will be paying attention to that thread.

    From that tutorial, so I can disable the lockscreen (where it shows the clock), but still have the sign in screen (where you enter the password) right?
    That would be fine for me

    EDIT: I read it more carefully and I am right. So thank you again, I will be doing that while there's no fix.
      My System SpecsSystem Spec


  5. Joined : Oct 2016
    Posts : 1
    Windows
       14 Oct 2016 #5

    this problem was simply fixed for me when i did + L ._. , at least for now
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
MS Provides Painful Windows 10 Upgrade Guide for Reading List Users
Microsoft Provides Painful Windows 10 Upgrade Guide for Reading List Users Items need to be manually added to Edge browser Read more:...
Windows 10 News
Looking for a list of MCC awardee list year 2010 and 2011
I wonder if anyone can provide me a link for MCC awardee list year 2010 and 2011. Thank you.
Chillout Room
Revo Uninstaller List Differs from Win10 Progs and Features List
I'm running Win10 Pro 64bit and Revo Uninstaller Pro v3.1.5. There is a huge discrepancy in the installed programs lists provided by Revo Uninstaller and the Win10 Programs and Features control panel. They both say there are 83 installs (that's...
Software and Apps
Can i separate quick access from explore list to taskbar pinned list?
it's really getting annoying that i can't see any of the recent used files list as i have too many pinned list, can i have a separate list for task bar pinned list and quick access list in explorer?
Customization
Unknown Account in list of users (File Properties/Security)
Only just recently downloaded win10 and everything is fine, however in going to edit the tag information for an audio track I noticed two additional "Groups or user names" in my list which weren't there when I was running win7. The first one is...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:26.
Find Us
Twitter Facebook Google+



Windows 10 Forums