New
#1
Cannot set up new user
I recently bought a Lenovo laptop that came preinstalled with Windows 10. Went through the set up process, using an admin login that was not a Microsoft account. Several folks need to use this computer and when I try to set up a new user, first I get a black box with nothing in it, then I get the spinning circle for about 25 minutes, then it goes away and I am still looking at the "add Family members" screen. Can I add family members (users) without a Microsoft log in?