New
#1
Account Not Showing Up and I can't Log in
Hello,
I am having a massive issue. When I start my computer, I get the log in screen. However, my account seems to be gone. It asks for a password, I type it in, and then it says "please enter username and password". I have no area to enter a username, but I never had to do that in the past. It's as if Windows forgot my account and I have no way to get past the log in screen. I have attached two photos as well to explain this better.
All of this happened when I shut the computer down after getting a black screen for a few moments. Maybe I shut down during an update or something.
https://i.imgur.com/Pdwtrnk.jpg